Benchmarking
Case Study:To expain about Benchmarking and finding a good car for Mr.D.S.Pughazhyendhii by comparing the Cars.
BENCHMARKING:
Benchmarking is a process of measuring the performance of a company’s products, services, or processes against those of another business considered to be the best in the industry, best in class.
The point of benchmarking is to identify internal opportunities for improvement. By studying companies with superior performance, breaking down what makes such superior performance possible, and comparing those processes to how your business operates, you can implement changes that will yield significant improvements
Benchmarking is all about setting a standard for a product or a service of a company. So, Benchmarking can be applied to any product, process, function, or approach in any business.
Benchmarking is the process of obtaining a standard Measure - the measure of quality, the measure of comfort, or the quality of equipment it purely depends on the Product we want to benchmark.
Benchmarking is the process of improvising the product to the best of the industrial standards which will make a huge impact on the market.
Three primary classification of Benchmaking :
1.Internal Benchmarking
It is used when a company already has established and proven best practices and they smply need to share them.internal benchmarking also may be necessary if comparable industries are not readyly available.
2.Competitive Benchmarking
It is used when a company wnats to evaluate its position , its when a company needs to identfy industry leadership performance targets.
3.Strategic Benchmarking
It is used when identifying and analysng world-class performance.Ths form of benchmarking is used most a company needs to go outside of its industry.
Step-By-Step Benchmarking:
Benchmarking is a simple, but detailed, five-step process:
1.Choose a product, service, or internal department to benchmark.
2.Determine which best-in-class companies you should benchmark against, which organizations you’ll compare your business to.
3.Gather information on their internal performance, or metrics.
4.Compare the data from both organizations to identify gaps in your company’s performance.
5.Adopt the processes and policies in place within the best-in-class performers.
Benchmarking will point out what changes will make the most difference, but it’s up to you to actually put them in place.
In order to benchmark anything, you need to have quantitative data available to study. That means breaking down internal processes to calculate performance metrics. Quantify everything, because only quantifiable information can be accurately compared.
Benefits:
In addition to helping companies become more efficient and profitable, benchmarking has other benefits, too, such as
- Improving employee understanding of cost structures and internal processes
- Encouraging team-building and cooperation in the interests of becoming more competitive
- Enhancing familiarity with key performance metrics and opportunities for improvement company-wide
REQUIRMENT:
Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.
Note: Pughazhyendhii is fond of big cars
In my view,
I would suggest Diesel Engine Vehicle, SUVs is preferrable.
SUGGESTIBLE CARS:
- Maruti Suzuki Vitara Brezza
- Tata Nexon
- Nissan Magnite
- Hyundai Venue
Maruti Suzuki Vitara Brezza

Pros:
- Peppy & efficient 1.5 petrol
- Good value for money
- Neutral ride, easy to drive
Cons:
- No more diesel option
- Rivals offer more space
- Design isn�t attractive as before
|
SPECIFICATIONS |
MARUTI SUZUKI VITARA BREZZA |
|
ARAI Mileage |
18.76kmpl |
|
Engine Displacement (cc) |
1462 |
|
Max Torque (nm@rpm) |
138Nm@4400rpm |
|
Transmission Type |
Automatic |
|
Fuel Tank Capacity |
48 |
|
Max Power (bhp@rpm) |
103.26bhp@6000rpm |
|
Seating Capacity |
5 |
|
Boot Space (Litres) |
328 |
|
Body Type |
SUV |
|
Safety |
12.51/17 |
Tata Nexon

Pros:
- Safe car with solid build quality
- Easy-to-drive with good handling
- Powerful engines
Cons:
- Uninspiring bottom-end engine performance
- Mediocre fuel efficiency
- Slightly hard ride
SPECIFICATIONS TATA NEXON
| ARAI Mileage | 21.5 kmpl |
| City Mileage | 18.5 kmpl |
| Fuel Type | Diesel |
| Engine Displacement (cc) | 1497 |
| No. of cylinder | 4 |
| Max Power (bhp@rpm) | 108.49bhp@4000rpm |
| Max Torque (nm@rpm) | 260nm@1500-2750rpm |
| Seating Capacity | 5 |
| TransmissionType | Automatic |
| Boot Space (Litres) | 350 |
| Fuel Tank Capacity | 44.0 |
| Body Type | SUV |
Nissan Magnite

Pros:
- Comfortable ride quality
- Turbo petrol engine offers good driveability and punch
- Smartly designed sub-compact SUV
Cons:
- No diesel engine option
- Firm MT gearshift & a clutch pedal that has more weight
- Missing features such as an auto dimming IRVM, full-size spare tyre etc
SPECIFICATIONS NISSAN MAGNITE-
| ARAI Mileage | 17.7 kmpl |
| City Mileage | 13.6 kmpl |
| Fuel Type | Petrol |
| Engine Displacement (cc) | 999 |
| No. of cylinder | 3 |
| Max Power (bhp@rpm) | 98.63bhp@5000rpm |
| Max Torque (nm@rpm) | 152nm@2200-4400rpm |
| Seating Capacity | 5 |
| TransmissionType | Automatic |
| Boot Space (Litres) | 336 |
| Fuel Tank Capacity | 40.0 |
| Body Type | SUV |
Hyundai Venue

Pros:
- Three different engine option
- good safety
- featuture rich
Cons:
- No Top-Spec Petrol Automatic
- 1.2 petrol is weak on punch
- cabin space at rear not great
SPECIFICATIONS HYUNDAI VENUE
| ARAI Mileage | 23.7 kmpl |
| Fuel Type | Diesel |
| Engine Displacement (cc) | 1493 |
| No. of cylinder | 4 |
| Max Power (bhp@rpm) | 98.6bhp@4000rpm |
| Max Torque (nm@rpm) | 240.26nm@1500-2750rpm |
| Seating Capacity | 5 |
| TransmissionType | Manual |
| Boot Space (Litres) | 350 |
| Fuel Tank Capacity | 45.0 |
| Body Type | SUV |
COMPARISON
|
SPECIFICATIONS |
TATA NEXON |
HYUNDAI VENUE |
MARUTI SUZUKI BREZZA |
NISSAN MAGNITE |
|
ARAI Mileage |
21.5 kmpl | 18.14kmpl | 18.76kmpl | 17.7 kmpl |
|
Engine Displacement (cc) |
1497 | 998 | 1462 | 999 |
|
Max Torque (nm@rpm) |
260Nm@1500-2750rpm |
171.6Nm@1500-4000rpm |
138Nm@4400rpm | 260nm@1500-2750rpm |
|
Transmission Type |
Automatic | Automatic | Automatic | Automatic |
|
Fuel Tank Capacity |
44 | 45 | 48 | 40 L |
|
Max Power (bhp@rpm) |
108.5bhp@4000rpm | 118.35bhp@6000rpm | 103.26bhp@6000rpm | 108.49bhp@4000rpm |
|
Seating Capacity |
5 | 5 | 5 | 5 |
|
Boot Space (Litres) |
350 L | 350 L | 328 L | 336 L |
|
Body Type |
SUV | SUV | SUV | SUV |
|
Safety |
16.06/17 | 11.62/17 | 12.51/17 | 11.85/17 |
CONCLUSION:
I would like to suggest "Tata Nexon" for Mr.Pughazhyendhii because compare all the cars nexon is best suitable for his journey.It is automatic,has diesel engine which gives more economy,comfortable ride and spacious enough to take 5 people,and price is between 8-10 lakh.
I give more priority to Mr.pughazhyendhi's family.so safety is more important than any other features. Tata nexon having five star G-NCAP safty and over all performance is good.


