Challenge

Benchmarking

Case Study:To expain about Benchmarking and finding a good car for Mr.D.S.Pughazhyendhii by comparing the Cars.

BENCHMARKING:

Benchmarking is a process of measuring the performance of a company’s products, services, or processes against those of another business considered to be the best in the industry, best in class.

The point of benchmarking is to identify internal opportunities for improvement. By studying companies with superior performance, breaking down what makes such superior performance possible, and comparing those processes to how your business operates, you can implement changes that will yield significant improvements

Benchmarking is all about setting a standard for a product or a service of a company. So, Benchmarking can be applied to any product, process, function, or approach in any business.

Benchmarking is the process of obtaining a standard Measure - the measure of quality, the measure of comfort, or the quality of equipment it purely depends on the Product we want to benchmark.

Benchmarking is the process of improvising the product to the best of the industrial standards which will make a huge impact on the market.

Three primary classification of Benchmaking :

1.Internal Benchmarking

It is used when a company already has established and proven best practices and they smply need to share them.internal benchmarking also may be necessary if comparable industries are not readyly available.

2.Competitive Benchmarking

It is used when a company wnats to evaluate its position , its when a company needs to identfy industry leadership performance targets.

3.Strategic Benchmarking

It is used when identifying and analysng world-class performance.Ths form of benchmarking is used most a company needs to go outside of its industry.

Step-By-Step Benchmarking:

Benchmarking is a simple, but detailed, five-step process:

1.Choose a product, service, or internal department to benchmark.

2.Determine which best-in-class companies you should benchmark against, which organizations you’ll compare your business to.

3.Gather information on their internal performance, or metrics.

4.Compare the data from both organizations to identify gaps in your company’s performance.

5.Adopt the processes and policies in place within the best-in-class performers.

Benchmarking will point out what changes will make the most difference, but it’s up to you to actually put them in place.

In order to benchmark anything, you need to have quantitative data available to study. That means breaking down internal processes to calculate performance metrics. Quantify everything, because only quantifiable information can be accurately compared.

Benefits:

In addition to helping companies become more efficient and profitable, benchmarking has other benefits, too, such as

  • Improving employee understanding of cost structures and internal processes
  • Encouraging team-building and cooperation in the interests of becoming more competitive
  • Enhancing familiarity with key performance metrics and opportunities for improvement company-wide

REQUIRMENT:

Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.

Note: Pughazhyendhii is fond of big cars

In my view,

I would suggest Diesel Engine Vehicle, SUVs is preferrable.

SUGGESTIBLE CARS:

  • Maruti Suzuki Vitara Brezza
  • Tata Nexon
  • Nissan Magnite
  • Hyundai Venue

Maruti Suzuki Vitara Brezza

Pros:

  • Peppy & efficient 1.5 petrol
  • Good value for money
  • Neutral ride, easy to drive

Cons:

  • No more diesel option
  • Rivals offer more space
  • Design isn�t attractive as before

SPECIFICATIONS

MARUTI SUZUKI VITARA BREZZA

ARAI Mileage

18.76kmpl

Engine Displacement (cc)

1462

Max Torque (nm@rpm)

138Nm@4400rpm

Transmission Type

Automatic

Fuel Tank Capacity

48

Max Power (bhp@rpm)

103.26bhp@6000rpm

Seating Capacity

5

Boot Space (Litres)

328

Body Type

SUV

Safety

12.51/17

Tata Nexon

Pros:

  • Safe car with solid build quality
  • Easy-to-drive with good handling
  • Powerful engines

Cons:

  • Uninspiring bottom-end engine performance
  • Mediocre fuel efficiency
  • Slightly hard ride

SPECIFICATIONS TATA NEXON

ARAI Mileage 21.5 kmpl
City Mileage 18.5 kmpl
Fuel Type Diesel
Engine Displacement (cc) 1497
No. of cylinder 4
Max Power (bhp@rpm) 108.49bhp@4000rpm
Max Torque (nm@rpm) 260nm@1500-2750rpm
Seating Capacity 5
TransmissionType Automatic
Boot Space (Litres) 350
Fuel Tank Capacity 44.0
Body Type SUV

Nissan Magnite

Pros:

  • Comfortable ride quality
  • Turbo petrol engine offers good driveability and punch
  • Smartly designed sub-compact SUV

Cons:

  • No diesel engine option
  • Firm MT gearshift & a clutch pedal that has more weight
  • Missing features such as an auto dimming IRVM, full-size spare tyre etc

SPECIFICATIONS NISSAN MAGNITE-

ARAI Mileage 17.7 kmpl
City Mileage 13.6 kmpl
Fuel Type Petrol
Engine Displacement (cc) 999
No. of cylinder 3
Max Power (bhp@rpm) 98.63bhp@5000rpm
Max Torque (nm@rpm) 152nm@2200-4400rpm
Seating Capacity 5
TransmissionType Automatic
Boot Space (Litres) 336
Fuel Tank Capacity 40.0
Body Type SUV

Hyundai Venue

Pros:

  • Three different engine option
  • good safety
  • featuture rich

Cons:

  • No Top-Spec Petrol Automatic
  • 1.2 petrol is weak on punch
  • cabin space at rear not great

SPECIFICATIONS HYUNDAI VENUE

ARAI Mileage 23.7 kmpl
Fuel Type Diesel
Engine Displacement (cc) 1493
No. of cylinder 4
Max Power (bhp@rpm) 98.6bhp@4000rpm
Max Torque (nm@rpm) 240.26nm@1500-2750rpm
Seating Capacity 5
TransmissionType Manual
Boot Space (Litres) 350
Fuel Tank Capacity 45.0
Body Type SUV

COMPARISON

SPECIFICATIONS

TATA NEXON

HYUNDAI VENUE

MARUTI SUZUKI BREZZA

NISSAN MAGNITE

ARAI Mileage

21.5 kmpl 18.14kmpl 18.76kmpl 17.7 kmpl

Engine Displacement (cc)

1497 998 1462 999

Max Torque (nm@rpm)

260Nm@1500-2750rpm

171.6Nm@1500-4000rpm

138Nm@4400rpm 260nm@1500-2750rpm

Transmission Type

Automatic Automatic Automatic Automatic

Fuel Tank Capacity

44 45 48 40 L

Max Power (bhp@rpm)

108.5bhp@4000rpm 118.35bhp@6000rpm 103.26bhp@6000rpm 108.49bhp@4000rpm

Seating Capacity

5 5 5 5

Boot Space (Litres)

350 L 350 L 328 L 336 L

Body Type

SUV SUV SUV SUV

Safety

16.06/17 11.62/17 12.51/17 11.85/17

CONCLUSION:

I would like to suggest "Tata Nexon" for Mr.Pughazhyendhii because compare all the cars nexon is best suitable for his journey.It is automatic,has diesel engine which gives more economy,comfortable ride and spacious enough to take 5 people,and price is between 8-10 lakh.

I give more priority to Mr.pughazhyendhi's family.so safety is more important than any other features. Tata nexon having five star G-NCAP safty and over all performance is good.

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