Benchmarking
Case :
Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.
Note: Pughazhyendhii is fond of big cars
Benchmarks :
Benchmarks are set with respect to critical areas of strategic and operational significance that influence an organization’s performance. These could be well-known problem areas in an organization that could be clearly defined or activities/processes where improvements result in maximum benefits . Benchmarking may be carried out with respect to activities and processes such as; strategic planning, decision processes, accounting systems, internalcommunication systems, manufacturing processes, reward systems, strategic HRM, employee training, distribution logistics, customer service, etc. For example, Xerox Corporation routinely buys copiers made by other firms and takes them apart to see how they work.
Types of Benchmarks


Advantages of benchmarking :
1. Minimizes the costs and saves time to adapt the best practices of other companies rather than re-invent them in-house.
2. Helps in implementation of upcoming changes and sophisticated technological improvements, arising out of change across industries.
3. Bridges the competitive gaps in one’s own concern from other competing firms.
4. Initiates the formulation of strategic goals and objectives based on the external models for improving activities and processes in the organization.
5. Stimulates an organization to overcome its inertia and think differently in the context of the brand-new approaches/models implemented elsewhere.
6. Facilitates organizational learning and
7. Drags improvement in critical areas within the organization by adapting best practices and processes
Case study
Volkswagen Polo Comfortline 1.0L TSI

Specifications & Features
Price - ₹ 8.56 Lakh
Engine - 999 cc, 3 Cylinders Inline, 4 Valves/Cylinder, DOHC
Engine Type - 1.0L TSI
Wheelbase - 2470 mm
Ground Clearance - 168 mm
Mileage (ARAI) - 16.47 kmpl
Seating Capacity - 5 Seater
Emission Standard - BS 6
Fuel Type - Petrol
LengthxWidthx Height - 3971 mm x 1682 mm X 1469 mm
Transmission - Automatic Gear (AT)
Warranty - 2 year or 40000 km
Maruti Suzuki Baleno Zeta Automatic

Specifications & Features
Price - ₹ 8.51 Lakh
Engine - 1197 cc, 4 Cylinders Inline, 4 Valves/Cylinder, DOHC
Engine Type - 1.2L VVT
Wheelbase - 2520 mm
Ground Clearance - 170 mm mm
Mileage (ARAI) - 19.56 kmpl
Seating Capacity - 5 Seater
Emission Standard - BS 6
Fuel Type - Petrol
LengthxWidthx Height - 3995 mm x 1745 mm X 1510 mm
Transmission - Automatic (CVT)
Warranty - 2 year or 40000 km
Honda Amaze 1.2 VX CVT Petrol

Specifications & Features
Price - ₹ 8.99 Lakh
Engine - 1197 cc, 4 Cylinders Inline, 4 Valves/Cylinder, DOHC
Engine Type - i-VTEC
Wheelbase - 2470 mm
Ground Clearance - 170 mm mm
Mileage (ARAI) - 17.7 kmpl
Seating Capacity - 5 Seater
Emission Standard - BS 6
Fuel Type - Petrol
LengthxWidthx Height - 3995 mm x 1695 mm X 1501 mm
Transmission - Automatic (CVT)
Warranty - 3 year or unlimited km
Nissan Magnite XV Turbo CVT

Specifications & Features
Price - ₹ 8.94 Lakh
Engine - 999 cc, 3 Cylinders Inline, 4 Valves/Cylinder, DOHC
Engine Type - 1.0L HRAO Turbo
Wheelbase - 2500 mm
Ground Clearance - 205 mm mm
Mileage (ARAI) - 18.3 kmpl
Seating Capacity - 5 Seater
Emission Standard - BS 6
Fuel Type - Petrol
LengthxWidthx Height - 3994 mm x 1758 mm X 1572 mm
Transmission - Automatic (CVT) - CVT Gears, Sport Mode
Warranty - 2 year or 40000 km
Hyundai Venue S (O) 1.0 Turbo DCT

Specifications & Features
Price - ₹ 9.94 Lakh
Engine - 998 cc, 3 Cylinders Inline, 4 Valves/Cylinder, DOHC
Engine Type - 1.0 l Kappa Turbo GDi
Wheelbase - 2500 mm
Ground Clearance - 195 mm mm
Mileage (ARAI) - 18.15 kmpl
Seating Capacity - 5 Seater
Emission Standard - BS 6
Fuel Type - Petrol
LengthxWidthx Height - 3995 mm x 1770 mm X 1605 mm
Transmission - Automatic (Dual Clutch) - 7 Gears
Warranty - 3 year or unlimited km
Conclusion :
In this case , i wish to suggest for Mr. D.S. Pughazhyendhii 's requirement Maruti Suzuki Baleno Zeta
Reason for chosen:
1. Comfortable for both long rides and city drives
2. Best customer review
3. Good mileage given compare to this price segment (19.56 kmpl)
4. This car have CVT transmission so drive smooth compare to other transmission
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