Benchmarking
BENCHMARKING
It is the process of comparison of a particular product to another,to differentiate and analyse the current flaws and goods and hence to improve by gaining insights.. Benchmarking can measure the quality and effectiveness of policies, programs, services, products and processes within an organization and help leaders and team members improve business operations and outcomes.
In an automobile industry it is done before the development of a vehicle, to know the positive and negative aspects of a vehicle. Automotive benchmarking refers to the systematic comparison of processes, services, and products in the automobile industry. This involves intensive research and even collaboration of companies to compare their processes, services, and products being offered to the public.
DIFFERENT TYPES OF BENCHMARKING
There are different types of benchmarking based on which type of quality of the product we want to compare,which are;
- Performance benchmarking:Performance benchmarking is the process of measuring and analyzing an organization's performance of products, services, operations, and other business processes against other companies, competitors, or industry leaders. It helps businesses identify and understand areas for improvement.
- Process benchmarking:Process benchmarking constitutes comparing and analyzing your business processes with those the processes that are considered the best practices in the industry. When comparing, it is crucial that the nature of the processes be similar so that comparing makes sense.
- Strategic benchmarking:Compares the strategies of successful businesses with those of your own, It helps you define strategic goals and steps forward for better results. Competitive Benchmarking – Compares your metrics directly to your competitors' metrics.
- External benchmarking:External Benchmarking is simply comparing one organization to another. Many government organizations want to know what other comparable jurisdictions are doing, because they want to see their performance in context.
- Internal benchmarking: Internal benchmarking is a process in which a company or an organisation looks within its own business to try and determine the best practice or methodology for conducting a particular task. The aim is to find the best practice available to get the job done with minimum effort or resources
- Generic benchmarking: The process of analyzing two companies in different industries and comparing their general business functions. This refers to any type of function or feature that's common across industries, such as website functionality, hiring practices and administrative processes.
- Operational benchmarking:involves identifying the best practices in the industry and then comparing them with the current practices in the company and making recommendations for change. This is a two step process. Benchmark activities against the industry best practices.
CASE STUDY
Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, a five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him options so that he will buy a good car for his family
So based on the requirement of on road car price of 8-10 lakhs,we are going to suggest him four cars;
- Hyundai i20:The Hyundao i20 has 2 Petrol Engine on offer. The Petrol engine is 1197 cc and 998 cc . It is available with Automatic & Manual transmission.Depending upon the variant and fuel type the i20 has a mileage of 19.65 to 21.0 kmpl . The i20 is a 5 seater 3 cylinder car and has length of 3995mm, width of 1775mm and a wheelbase of 2580mm.
The Hyundai i10 Sportz is a popular hatchback car model manufactured by Hyundai Motor Company. It is available in both petrol and diesel variants and comes equipped with various features such as a touchscreen infotainment system, automatic climate control, rear parking sensors, and more.
Some of the key specifications of the Hyundai i10 Sportz include:
- Engine: 1.2L Kappa petrol engine or a 1.1L U2 CRDi diesel engine
- Transmission: 5-speed manual or 4-speed automatic
- Power output: 81.86 bhp @ 6,000 rpm (petrol) or 68.05 bhp @ 4,000 rpm (diesel)
- Torque: 114 Nm @ 4,000 rpm (petrol) or 160 Nm @ 1,500-2,750 rpm (diesel)
- Fuel efficiency: 20.36 km/l (petrol) or 25.2 km/l (diesel)
- Seating capacity: 5
- Boot space: 260 litres
Overall, the Hyundai i10 Sportz is a popular choice for those looking for a compact, fuel-efficient, and well-equipped car for city driving.

- Maruti Dzire:The Maruiti Dzire has 1 Petrol Engine and 1 CNG Engine on offer. The Petrol engine is 1197 cc while the CNG engine is 1197 cc . It is available with Manual & Automatic transmission.Depending upon the variant and fuel type the Dzire has a mileage of 22.41 kmpl to 31.12 km/kg . The Dzire is a 5 seater 4 Cylinder car and has length of 3995mm, width of 1735 and a wheelbase.
The Maruti Suzuki Dzire VXI is a popular compact sedan car produced by the Indian automaker Maruti Suzuki. The VXI variant of the Dzire comes equipped with several features and specifications.
Some of the key features of the Maruti Suzuki Dzire VXI are:
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Engine: The Dzire VXI is powered by a 1.2-litre, 4-cylinder petrol engine that produces a maximum power of 81.80 bhp at 6,000 rpm and a peak torque of 113 Nm at 4,200 rpm. It comes with a 5-speed manual transmission and offers a mileage of around 23.26 kmpl.
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Exterior: The Dzire VXI features a stylish design with features such as a chrome grille, body-coloured bumpers, door handles and ORVMs, and 14-inch steel wheels with wheel covers.
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Interior: The interior of the Dzire VXI is spacious and comfortable, with features such as fabric upholstery, power windows, a manual AC, a 2-DIN audio system with Bluetooth connectivity, and a multi-function steering wheel.
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Safety: The Dzire VXI comes equipped with several safety features, including dual front airbags, ABS with EBD, reverse parking sensors, seat belt reminder, and engine immobilizer.
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Other features: The Dzire VXI also comes with features such as central locking, front and rear accessory socket, rear defogger, and an adjustable steering wheel.
Overall, the Maruti Suzuki Dzire VXI is a good option for those looking for a compact sedan with decent features and specifications.

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- Toyota glanza:The Toyota glanza has 1 Petrol Engine and 1 CNG Engine on offer. The Petrol engine is 1197 cc while the CNG engine is 1197 cc . It is available with Manual & Automatic transmission.Depending upon the variant and fuel type the Glanza has a mileage of 22.35 kmpl to 30.61 km/kg . The Glanza is a 5 seater 4 cylinder car and has length of 3990mm, width of 1745 and a wheelbase of 2520.
The Toyota Glanza S AMT is a subcompact car that is designed and manufactured by Toyota. It comes equipped with an automatic manual transmission (AMT) that provides the convenience of an automatic transmission with the fuel efficiency of a manual transmission.
The Glanza S AMT is powered by a 1.2-liter four-cylinder petrol engine that produces 82 bhp of power and 113 Nm of torque. The car is front-wheel drive and comes with a MacPherson strut front suspension and a torsion beam rear suspension. It has a fuel efficiency of around 19 kmpl.
In terms of features, the Glanza S AMT comes with a touchscreen infotainment system with Apple CarPlay and Android Auto compatibility, automatic climate control, push-button start/stop, power windows, and power-adjustable ORVMs. It also has safety features such as ABS with EBD, dual front airbags, rear parking sensors, and a reverse camera.
Overall, the Toyota Glanza S AMT is a good choice for those who are looking for a subcompact car that offers convenience, fuel efficiency, and a good set of features.

- Maruti Fronx:The Maruti FronX has 2 Petrol Engine on offer. The Petrol engine is 1197 cc and 998 cc . It is available with Manual & Automatic transmission.Depending upon the variant and fuel type the FRONX has a mileage of 20.01 to 22.89 kmpl . The FRONX is a 5 seater 4 cylinder car and has length of 3995mm, width of 1765mm and a wheelbase of 2520mm
Maruti fronx is a new model that is introduced to the market only in mid 2023 and specifications wise it is not compromising to any cars that is in the same price range and performance and customer satisfaction wise it will give its impression once it takes on the market

COMPARISON ON SELECTED FEATURES

CONCLUSION
After carrying out brnchmarking of the suggested cars in the given price range and comparing it to each other in different specifications wise,I came to a conclusion that TOYOTA GLANZA is an affordable and also a safe car to purchase for the type of usage the buyer has.
It has a better a mileage compared to three of other cars and also provides much more safety specifications.Its other specifications like boot space and ground clearance are also comparitively good.Max.engine power and max. torque are also comparitevely good in the price range.So considering the better safety specifications TOYOTA GLANZA is the car that iam going to suggest top the buyer.
TOYOTA GLANZA SNAP PICS



