Challenge

Benchmarking

BENCHMARKING

Objective

Benchmarking assessment of a budget car in the range of 8-10 Lakhs for Mr.D.S.Pughazhyendhi and his family. His purpose of getting a car should meet his daily commuting to office located in Bangalore and once in a month native place Madurai visit located almost 500kms from Bangalore.

Introduction

Benchmarking is a standard procedure followed in industry to make an analytical evaluation of a product, procedures and process involved in making final deliverable product in market. The evaluation procedure followed within the same industry or similar business firms or organisations. Benchmarking is an effective method accepted worldwide in producing an efficient product among the similar industries.

The benchmarking report focuses on similar organizations achieving efficient product also compared to every procedure taken to reach final accomplished product. There are two sequential steps followed in benchmarking, quantitative and qualitative assessment. The two sewuential steps can also be defined as Benchmarking-I and Benchmarking-II. Based on benchmarking-I across various different industries there are several types of assessment categories used such as, product and service, financial and competitive performance. In benchmarking-II a detailed comparison of product performance and assessment is made.

Benchmarking process at different categories are:

  • Comparison of process and procedures involved in the same or different industry.
  • Comparison of standards used in different factories or service.
  • Comparison of different industries involving similar product development.
  • Comparison among different competing industries with the similar product.
  • Comparison of process adopted in different sectors for the similar product.

Let us take a close look on benchmarking in automobile industry. Comparing four different sedan model cars available in the market for the case study suggestion.

Basic Info

Aura S

Dzire VXI AT

Amaze S

Ciaz Sigma

Model Image

Brand Name

Hyundai

Maruti

Honda

Maruti

Ex-Showroom Price

Rs. 6.93 Lakhs

Rs. 7.78 Lakhs

Rs. 7.47 Lakhs

Rs. 8.99 Lakh

On Road Price

Rs. 8.40 Lakhs

Rs. 9.33 Lakhs

Rs. 8.99 Lakhs

Rs. 10.85 Lakhs

Engine Displacement

1197 cc

1197 cc

1199 cc

1462 cc

Max Power

81.86bhp@6000rpm

88.50bhp@6000rpm

88.50bhp@6000rpm

103.25bhp@6000rpm

Transmission

Manual

Automatic

Manual

Manual

Gear Box

5 Speed

5 Speed

5 Speed

5 Speed

Fuel Type

Petrol

Petrol

Petrol

Petrol

Mileage (ARAI)

20.5 Kmpl

24.12 Kmpl

18.6 Kmpl

20.65 Kmpl

Tyre Size

165/70 R14

165/80 R14

175/65 R14

185/65 R15

Boot Space

402 L

378 L

420 L

510 L

Ground Clearance (Laden)

165 mm

160 mm

165 mm

170 mm

Max Torque

113.8Nm@4000rpm

113Nm@4400rpm

110Nm@4800rpm

138Nm@4400rpm

Fuel Capacity

37

37

35

43

Conclusion

The case study given is for suggesting a car for Mr.D.S.Pughazhyendhi and his family ranging between 8-10Lakhs. The purpose of car to be suggested includes daily commuting to his office in Bangalore city as well as home trip to Madurai located 500kms from Bangalore. After close comparison of four different sedan model cars, Maruti Suzuki Dzire VXI AT (petrol) will be most comfortable and fuel-efficient car for a family of five members with enough room space. The model has a city mileage of 19 Kmpl and 24.14Kmpl mileage (ARAI) which makes it fuel efficient for both needs of Mr.D.S.Pughazhyendhi. Even though the Hyundai Aura S model comes with enough boot space and comfortability the city mileage is only 14 Kmpl and 20.5 Kmpl mileage (ARAI) which makes it to second choice compared to Maruti Dzire. Maruti Suzuki Dzire have boot space of 378 L which could be sufficient for a five membered family luggage storage on vacation trip. The car model has nine different variants available in the market with the range of Rs. 6.24 Lakhs to Rs. 9.18 Lakhs. Below images show the interior and boot space of the suggested Maruti Dzire car.

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