Benchmarking

BENCHMARKING

Benchmarking involves a structured comparison between similar products, services or processes on some dimensions of performance. For example it can be used to compare the availability and delivery of features in a product and in this form often provides the basis of consumer tests and reviews. These look at products and services and provide recommendations based on which is best or some form of ranking amongst competitors.

It is particularly useful when comparing not only performance but also practice – in other words what do the different organizations do to enable that performance to be delivered? And applied in this way it is a powerful tool in process innovation sin e studying how the ‘best’ achieve their performance can provide powerful clues for changing the way processes operate. Process benchmarking of this kind can operate at several levels:

• Between similar processes in the same factory or service branch
• Between different factories or service branches
• Between different competing organizations
• Between different sectors using the same process

As we are aware of the fact that Mr. D.S. Pughazhyendhii requires the vehicle for his daily commute as well as his monthly visit to his native place which is appox 500km far and also he likes big cars, as per my suggestion he should go with the compact SUVs that are pesent in the market as those are in his bugget as well as good for daily as commute & long journeys, as per his requirement he can also go with sedans but as he lives in Bangalore which is highly crowded city so it is not advisable to use a sedan, so as my recommendation Mr. D.S. Pughazhyendhii should go with one of the following cars

KIA SONET

HYUNDAI VENUE

TATA NEXON

MAHINDRA XUV 300

A comparision as drawn bellow for convinience (all cars are of base varients models)

COMPARISION BETWEEN FOUR VEHICLES

	KIA SONET	HYUNDAI VENUE	TATA NEXON	MAHINDRA XUV 300
Engine & Transmission
Engine	1197 cc, 4 Cylinders Inline, 4 Valves/Cylinder, DOHC	1197 cc, 4 Cylinders Inline, 4 Valves/Cylinder, DOHC	1199 cc, 3 Cylinders Inline, 2 Valves/Cylinder, SOHC	1197 cc, 3 Cylinders Inline, 4 Valves/Cylinder, DOHC
Engine Type	Smartstream G 1.2	1.2 Kappa	1.2L Turbocharged Revotron	1.2 Turbo Petrol
Fuel Type	Petrol	Petrol	Petrol	Petrol
Max Power (bhp@rpm)	82 bhp @ 6000 rpm	82 bhp @ 6000 rpm	118 bhp @ 5500 rpm	109 bhp @ 5000 rpm
Max Torque (Nm@rpm)	115 Nm @ 4200 rpm	113.8 Nm @ 4000 rpm	170 Nm @ 1750 rpm	200 Nm @ 2000 rpm
Mileage (ARAI) (kmpl)	18.4	17.5	17.5	17
Driving Range (Km)	828	789	773	714
Drivetrain	FWD	FWD	FWD	FWD
Transmission	Manual - 5 Gears	Manual - 5 Gears	Manual - 6 Gears, Sport Mode	Manual - 6 Gears
Emission Standard	BS 6	BS 6	BS 6	BS 6
Turbocharger/Supercharger	X	X	Turbocharged	Turbocharged
Dimensions & Weight
Length (mm)	3995	3995	3993	3995
Width (mm)	1790	1770	1811	1821
Height (mm)	1610	1617	1606	1627
Wheelbase (mm)	2500	2500	2498	2600
Ground Clearance (mm)	-	195	209	180
Capacity
Doors (Doors)	5	5	5	5
Seating Capacity (Person)	5	5	5	5
No of Seating Rows (Rows)	2	2	2	2
Bootspace (litres)	392	350	350	257
Fuel Tank Capacity (litres)	45	45	44	42
Suspensions, Brakes, Steering & Tyres
Front Suspension	McPherson Strut with Coil Spring	McPherson Strut with Coil Spring	Independent, Lower Wishbone, McPherson Strut with Coil Spring	MacPherson Strut with anti-roll bar
Rear Suspension	Coupled Torsion Beam Axle with Coil Spring	Coupled Torsion Beam Axle with Coil Spring	Semi-Independent; closed profile Twist beam with Coil Spring and shock absorber	Twist beam suspension with coil spring
Front Brake Type	Disc	Disc	Disc	Disc
Rear Brake Type	Drum	Drum	Drum	Disc
Minimum Turning Radius (metres)	5.1	-	5.1	5.3
Steering Type	Power assisted (Electric)	Power assisted (Electric)	Power assisted (Electric)	Power assisted (Electric)
Wheels	Steel Rims	Steel Rims	Steel Rims	Steel Rims
Spare Wheel	Steel	Steel	Steel	Steel
Front Tyres	195 / 65 R15	195 / 65 R15	195 / 60 R16	205 / 65 R16
Rear Tyres	195 / 65 R15	195 / 65 R15	195 / 60 R16	205 / 65 R16
Braking & Traction
Anti-Lock Braking System (ABS)	O	O	O	O
Electronic Brake-force Distribution (EBD)	O	O	O	O
Brake Assist (BA)	X	X	O	X
Electronic Stability Program (ESP)	X	X	O	X
Hill Hold Control	X	X	O	X
Traction Control System (TC/TCS)	X	X	O	X
Safety
Overspeed Warning(Know More)	1 beep over 80kmph, Continuous beeps over 120kmph	1 beep over 80kmph, Continuous beeps over 120kmph	1 beep over 80kmph, Continuous beeps over 120kmph	1 beep over 80kmph, Continuous beeps over 120kmph
Puncture Repair Kit(Know More)	X	X	O	X
NCAP Rating(Know More)	Not Tested	Not Tested	5 Star (Global NCAP)	5 Star (Global NCAP)
Airbags	4 Airbags (Driver, Front Passenger, Driver Side, Front Passenger Side)	2 Airbags (Driver, Front Passenger)	2 Airbags (Driver, Passenger)	2 Airbags (Driver, Passenger)
Tyre Pressure Monitoring System (TPMS)(Know More)	O	X	X	X
Child Seat Anchor Points(Know More)	X	O	O	O
Seat Belt Warning(Know More)	O	O	O	O
Locks & Security
Engine immobilizer(Know More)	O	O	O	O
Central Locking(Know More)	With Key	With Key	X	With Key
Speed Sensing Door Lock(Know More)	O	O	X	O
Child Safety Lock(Know More)	O	O	O	O
Comfort & Convenience
Air Conditioner(Know More)	Yes (Manual)	Yes (Manual)	Yes (Manual)	Yes (Manual)
Front AC	Single Zone, Common Fan Speed Control	Single Zone, Common Fan Speed Control	Single Zone, Common Fan Speed Control	Single Zone, Common Fan Speed Control
Rear AC	Blower, Vents Behind Front Armrest	-	-	-
Heater(Know More)	O	O	O	O
Vanity Mirrors on Sun Visors(Know More)	X	X	Co-Driver Only	X
Cabin-Boot Access(Know More)	O	O	O	O
Anti-glare Mirrors(Know More)	Manual - Internal Only	Manual - Internal Only	Manual - Internal Only	Manual - Internal Only
Parking Sensors(Know More)	Rear	Rear	Rear	Rear
Headlight & Ignition On Reminder(Know More)	O	O	O	O
Steering Adjustment(Know More)	Tilt	Tilt	Tilt	Tilt
12V Power Outlets(Know More)	Y	1	1	Y
Seats & Upholstery
Driver Seat Adjustment	6 way manually adjustable (seat forward / back, backrest tilt forward / back, headrest up / down)	6 way manually adjustable (seat forward / back, backrest tilt forward / back, headrest up / down)	6 way manually adjustable (seat forward / back, backrest tilt forward / back, headrest up / down)	6 way manually adjustable (seat forward / back, backrest tilt forward / back, headrest up / down)
Front Passenger Seat Adjustment	6 way manually adjustable (seat forward / back, backrest tilt forward / back, headrest up / down)	6 way manually adjustable (seat forward / back, backrest tilt forward / back, headrest up / down)	6 way manually adjustable (seat forward / back, backrest tilt forward / back, headrest up / down)	6 way manually adjustable (seat forward / back, backrest tilt forward / back, headrest up / down)
Rear Row Seat Adjustment(Know More)	-	-	-	2 way manually adjustable (headrest up / down)
Seat Upholstery(Know More)	Fabric + Leatherette	Fabric	Fabric	Fabric
Driver Armrest(Know More)	O	X	X	O
Rear Passenger Seats Type	Bench	Bench	Bench	Bench
Interiors(Know More)	Single Tone	Dual Tone	Dual Tone	Dual Tone
Interior Colours(Know More)	Black	Black and Greige	Off-White and Grey	Black and Beige
Folding Rear Seat(Know More)	Full	Full	Full	Full
Split Rear Seat(Know More)	X	X	X	60:40 split
Front Seatback Pockets(Know More)	X	O	X	O
Head-rests(Know More)	Front & Rear	Front & Rear	Front & Rear	Front
Manufacturer Warranty
Battery Warranty (Kilometres)(Know More)	X	X	X	X
Warranty (Years)(Know More)	3	3	2	3
Warranty (Kilometres)(Know More)	Unlimited	Unlimited	75000	Unlimited

According to the above comparision we can come to the conclusion that Mr. D.S. Pughazhyendhii should go with KIA SONET as we can see it has more MILEAGE, BOOTSPACE & have better SAFETY FEATURES

Bootspace (litres)	392	350	350	257
Mileage (ARAI) (kmpl)	18.4	17.5	17.5	17
Airbags	4 Airbags (Driver, Front Passenger, Driver Side, Front Passenger Side)	2 Airbags (Driver, Front Passenger)	2 Airbags (Driver, Passenger)	2 Airbags (Driver, Passenger)