Benchmarking

Report for Bench-Marking.

• Benchmarking involves a structured comparison between similar products,services or processes on some dimensions of performance. For example it can be used to compare the availability and delivery of features in a product and in this form often provides the basis of consumer tests and reviews.
• And applied in this way it is a powerful tool in process innovation sin e studying how the ‘best’ achieve their performance canprovide powerful clues for changing the way processes operate. Process benchmarking of this kind can operate at several levels.

1. Between similar processes in the same factory or service branch.
2. Between different factories or service branches.
3. Between different competing organizations.
4. Between different sectors using the same process.

Below are few comparison of the cars for Mr. D.S. Pughazhyendhii.

	Maruti Suzuki Ciaz	Mahindra XUV 300	Toyota Urban Cruiser	Kia Carens
Price	₹ 8.78 - 11.76 Lakh	₹ 8.41 - 14.07 Lakh	₹ 9.02 - 11.73 Lakh	₹ 9.59 - 17.70 Lakh
Fuel Type	Petrol	Petrol, Diesel	Petrol	Petrol, Diesel
Mileage	20.04-20.65 km/l	17-20km/l	17.03-18.76 km/l	15.7-21.3 km/l
Seating Capacity	5 People	5 People	5 People	6-7 People
Safety	4 Star(ASEAN NCAP)	5 Star(Global NCAP)	4 Star (Global NCAP)	Not Tested
Warranty	2 Years or 40000 km	3 Year (unlimited KMs)	3 Year or 100000 km	3 Years(Unlimited KMs)
Engine Size	1462cc	1197cc, 1497cc	1462cc	1497cc, 1353cc, 1493cc
Transmission	Manual, Automatic	Manual, Automatic	Manual, Automatic	Manual, Automatic
Size	4490mm L* 1730mm W *1486mm H	3995mm L*1821mm W*1627mm H	3995mm L* 1790mm W* 1640mm H	4540mm L*1800mm W*1708mm H
Fuel Tank	43 Litre	42 Litre	48 Litre	45 Litre
Gound Clearence(mm)	170 mm	180mm	198mm	195mm

When compared with Maruti Suzuki Ciaz, Kia Carens, Mahindra XUV300, Toyota Urban Cruiser. Maruti Suzuki Ciaz scores highest for Comfort and Mileage.

	Maruti Suzuki Ciaz	Kia Carens	Mahindra XUV300	Toyota Urban Cruiser
Styling	88	85	91	87
Comfort	92	87	90	88
Performance	83	82	91	87
Mileage	85	79	83	79
Value for Money	86	83	86	83
Overall Score	85	85	88	85

CONCUSION
Maruti Suzuki Ciaz has done a commendable job with this newly-developed Petrol engine. It is smooth, refined, and very functional while also offering the best-in-class fuel efficiency. With its small price premium over the older 1.5-litre Engine, it is a no brainer as well, there’s no beating it in terms of space, comfort, and value for money. After seeing all the comparision, Maruti Suzuki Ciaz is best car for Mr. D.S. Pughazhyendhii.