Project 1

Product Name: Pulse Oximeter

About the product: Pulse Oximeter (SPO2) as we know is an integral machine in checking the heartbeat of the patient as well as checking the pulse of the patient if they are doing great or if they need a doctor. Well our product not only monitors the patients required parameters but it helps the attendant of the patient if they are the children of the patient and are far away get the reading on the patient. We have made this technology possible with the help of a small smart chip that we install in the machine and it helps the person get a read on the patient whenever they wish to do so. The machine contains its own internet facility so that the patient or the attendant need not worry about the disconnection of the machine with the monitoring device. The machine gives out precise recordings and if the machine somehow looses its calibration a warning is issued for that and the meetings with the engineers can be set up to get the machine back in working state. Now for the feedback I have attached a questionnaire in the form of google form as well an excel sheet below:

Customer Feedback Form

S.No.	Questions	Excellent	Very Good	Good	Average	Poor
1	Ease of product usage
2	Connectivity
3	Working of the app
4	Response of Servicing Engineers
5	Accuracy of the device
6	Battery life of the device
7	Build quality of the device
8	Adaption to finger
9	Screen Quality
10	Compatibility with mobile device
11	Device response time
12	Patient Adaptation
13	Cushion Quality
14	Spring Quality
15	Material Quality
16	Sync with device
17	Report Accuracy
18	Touch Senstivity
19	Sensor Quality
20	Installation Engineer Support