Challenge

Benchmarking

1. Benchmark with presently available cars in the market for the following case.

Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.

Note: Pughazhyendhii is fond of big cars

2. Prepare a report explaining what is benchmarking

3. compare at least 4 vehicles.

4. provide a proper conclusion for the report, suggesting a suitable vehicle among the comparison made.

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BENCHMARKING

Benchmarking is a process of measuring the performance of a company's products, services or processes against those of another business considered to be the best in the industry. The point of benchmarking is to identify internal opportunities for improvement.

There are two basic kinds of improvement opportunities:continuous and dramatic. Continuous improvement is incremental, involving only small adjustments to reap sizeable advances. Dramatic improvement can only come about through reengineering the whole internal work process.

STEP-BY-STEP BENCHMARKING

Benchmarking is a simple, but detailed, five-step process:

  • Choose a product, service or internal department to benchmark.
  • Determine which best in class companies you should benchmark against, which organizations you will compare your business to.
  • Gather information on their internal performance or metrics.
  • Compare the data from both organizations to identify gaps in your company's performance.
  • Adopt the processes & policies in place within the best-in-class performers.

In order to benchmark anything, you need to have quantitative data available to study. That means breaking down internal processes to calculate performance metrics. Quantify everything, because only quantifiable information can be accurately compared.

SUGGESTIBLE CARS

  1. Tata Nexon
  2. Hyundai Venue
  3. Maruti Suzuki Vitara Brezza
  4. Ford Eco Sport

TATA NEXON

Pros:

  • Best in class package
  • Powerful engines (Petrol & diesel)
  • Ride & feels like a big vehicle

Cons:

  • Quality of plastic inside the cabin
  • Sluggish infotainment
  • Slightly hard ride

SPECIFICATIONS

ARAI Mileage 21.5 kmpl

Engine Displacement (cc)

1497
Max Torque (Nm@rpm) 260 Nm@1500-2750 rpm
Transmission Type Automatic
Fuel Tank Capacity 44
Max Power (bhp@rpm) 108.5 bhp@4000 rpm
Seating Capacity 5
Boot Space (ltr) 350
Body Type SUV
Safety 16.06/17

HYUNDAI VENUE

Pros:

  • Ease of driving on offer
  • Three different engine options
  • Feature loaded

Cons:

  • Isn't big as rivals
  • No diesel automatic on offer
  • 1.2 petrol is weak on punch

SPECIFICATIONS

ARAI Mileage 18.14 kmpl

Engine Displacement (cc)

998
Max Torque (Nm@rpm) 171.6 Nm@1500-4000 rpm
Transmission Type Automatic
Fuel Tank Capacity 45
Max Power (bhp@rpm) 118.35 bhp@6000 rpm
Seating Capacity 5
Boot Space (ltr) 350
Body Type SUV
Safety 4 stars NCAP rating

MARUTI SUZUKI VITARA BREZZA

Pros:

  • Peppy & efficient 1.5 petrol
  • Good value for money
  • Neutral ride, easy to drive

Cons:

  • No more diesel option
  • Rivals offer more space
  • Design isn't attractive as before

SPECIFICATIONS

ARAI Mileage 18.76 kmpl

Engine Displacement (cc)

1462
Max Torque (Nm@rpm) 138 Nm@4400 rpm
Transmission Type Automatic
Fuel Tank Capacity 48
Max Power (bhp@rpm) 103.26 bhp@6000 rpm
Seating Capacity 5
Boot Space (ltr) 328
Body Type SUV
Safety 12.51/17

FORD ECO SPORT

Pros:

  • Build Quality
  • Powerful & responsive engines
  • Looks
  • Driving Dynamics
  • Long list of safety features

Cons:

  • Feels Dated
  • Stiff suspension setup
  • Narrow second row
  • Thick A-Pillar causes blind spot

SPECIFICATIONS

ARAI Mileage 21.7 kmpl

Engine Displacement (cc)

1498
Max Torque (Nm@rpm) 215 Nm@1750-2500 rpm
Transmission Type Manual
Fuel Tank Capacity 52
Max Power (bhp@rpm) 98.63 bhp@3750 rpm
Seating Capacity 5
Boot Space (ltr) 352
Body Type SUV
Safety 4 stars NCAP rating

COMPARISON

MODELS/

SPECIFICATIONS

TATA NEXON HYUNDAI VENUE MARUTI SUZUKI VITARA BREZZA FORD ECO SPORT
ARAI Mileage 21.5 kmpl 18.14 kmpl 18.76 kmpl 21.7 kmpl

Engine Displacement (cc)

1497 998 1462 1498
Max Torque (Nm@rpm) 260 Nm@1500-2750 rpm 171.6 Nm@1500-4000 rpm 138 Nm@4400 rpm 215 Nm@1750-2500 rpm
Transmission Type Automatic Automatic Automatic Manual
Fuel Tank Capacity 44 45 48 52
Max Power (bhp@rpm) 108.5 bhp@4000 rpm 118.35 bhp@6000 rpm 103.26 bhp@6000 rpm 98.63 bhp@3750 rpm
Seating Capacity 5 5 5 5
Boot Space (ltr) 350 350 328 352
Body Type SUV SUV SUV SUV
Safety 16.06/17 4 stars NCAP rating 12.51/17 4 stars NCAP rating

CONCLUSION

I would suggest Tata Nexon for Mr. D.S. Pughazhyendhii family, Nexon is a excellent offering which is safest car in its segment. It is also value for money product with class leading features.

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