Challenge

Benchmarking

BENCHMARKING

                benchmarking is a process used to measure the quality and performance of your company’s products, services, and processes. These measurements don’t have much value on their own—that data needs to be compared against some sort of standard.

EXAMPLE FOR BENCHMARKING

                 Suppose it takes 30 minutes to produce your product. Is the 30-minute measurement good or bad? The only way for you to know is to compare it against other data, such as the time it takes another organization to produce a similar product. If another organization can produce the same type of product in less than 30 minutes, you can use their time as a benchmark for measuring your own processes and procedures.

WHY BENCHMARKING IS IMPORTANT

                  The goal of your business should be to grow, improve processes, increase quality, decrease costs, and earn more money. Benchmarking is one of many tools you can use as part of any continuous improvement model used within your organization.

BENCHMARKING HELPS US IN THE FOLLOWING WAY 

  • Improve processes and procedures.
  • It measures the effectiveness of past performance.
  • Increase efficiency and lower costs, making your business more profitable.
  • Improve quality and customer satisfaction.

TYPES OF BENCHMARKING

  • Internal benchmarking
  • competitive benchmarking
  • strategy benchmarking

REQUIREMENT

Benchmark with presently available cars in the market for the following case.

Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, his five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500 km away from Bangalore once a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him options so that he will buy a good car for his family.

Note: Pughazhyendhii  is fond of big cars

In my view,

I would suggest Diesel Engine Vehicle, SUVs and Sedans is preferable. 

SUGGESTIBLE CARS

  1. Tata Nexon
  2. Hyundai Venue
  3. Maruti Suzuki Vitara Brezza
  4. Ford Eco Sport

TATA NEXON

Pros:

  1. Best-in-class safety package
  2. Powerful engines (petrol & diesel)
  3. Ride and feels like a big vehicle

Cons:

  1. Quality of plastic inside the cabin
  2. Sluggish infotainment
  3. Slightly hard ride

MODELS /

SPECIFICATIONS

TATA NEXON

ARAI Mileage

21.5 kmpl

Engine Displacement (cc)

 1497

Max Torque (nm@rpm)

 260Nm@1500-2750rpm

Transmission Type

Automatic

Fuel Tank Capacity

 44

Max Power (bhp@rpm)

 108.5bhp@4000rpm

Seating Capacity

 5

Boot Space (Litres)

 350

Body Type

 SUV

Safety

16.06/17


HYUNDAI VENUE
 

Pros:

  1. Ease of driving on offer
  2. Three different engine options
  3. Feature loaded

Cons:

  1. Isn't as big as its rivals
  2. No diesel automatic on offer
  3. 1.2 petrol is weak on punch

MODELS /

SPECIFICATIONS

HYUNDAI VENUE

ARAI Mileage

18.14kmpl

Engine Displacement (cc)

 998

Max Torque (nm@rpm)

171.6Nm@1500-4000rpm

Transmission Type

 Automatic

Fuel Tank Capacity

 45

Max Power (bhp@rpm)

 118.35bhp@6000rpm

Seating Capacity

 5

Boot Space (Litres)

 350

Body Type

 SUV

Safety

4 stars NCAP rating

MARUTI SUZUKI VITARA BREZZA

Pros:

  1. Peppy & efficient 1.5 petrol
  2. Good value for money
  3. Neutral ride, easy to drive

Cons:

  1. No more diesel option
  2. Rivals offer more space

MODELS /

SPECIFICATIONS

MARUTI SUZUKI VITARA BREZZA

ARAI Mileage

18.76kmpl

Engine Displacement (cc)

 1462

Max Torque (nm@rpm)

 138Nm@4400rpm

Transmission Type

 Automatic

Fuel Tank Capacity

 48

Max Power (bhp@rpm)

 103.26bhp@6000rpm

Seating Capacity

 5

Boot Space (Litres)

 328

Body Type

 SUV

Safety

12.51/17

FORD ECO SPORT

The Ford Ecosport is considered as one of the best sub-4m compact SUVs currently on sale in the Indian market. The car gets powerful and refined engines and also comes with an aggressive and appealing design language. If you are in the market to buy a new compact SUV and wondering if the Ecosport is the best of all.

Pros:

  1. Build Quality
  2. Powerful and Responsive Engines
  3. Looks
  4. Driving Dynamics
  5. Long List Of Safety Features

Cons:

  1. Not So VFM
  2. Feels Dated
  3. Stiff Suspension Setup
  4. Narrow Second Row
  5. Thick A-Pillar Causes Blind Spot

MODELS /

SPECIFICATIONS

FORD ECO SPORT

ARAI Mileage

21.7kmpl

Engine Displacement (cc)

 1498

Max Torque (nm@rpm)

 215Nm@1750-2500rpm

Transmission Type

 Manual

Fuel Tank Capacity

 52

Max Power (bhp@rpm)

 98.63bhp@3750rpm

Seating Capacity

 5

Boot Space (Litres)

 352

Body Type

 SUV

Safety

4 stars NCAP rating

COMPARISON

MODELS /

SPECIFICATIONS

TATA NEXON

HYUNDAI VENUE

MARUTI SUZUKI VITARA BREZZA

FORD ECO SPORT

ARAI Mileage

21.5 kmpl 18.14kmpl 18.76kmpl 21.7kmpl

Engine Displacement (cc)

 1497  998  1462  1498

Max Torque (nm@rpm)

 260Nm@1500-2750rpm

171.6Nm@1500-4000rpm

 138Nm@4400rpm  215Nm@1750-2500rpm

Transmission Type

Automatic  Automatic  Automatic  Manual

Fuel Tank Capacity

 44  45  48  52

Max Power (bhp@rpm)

 108.5bhp@4000rpm  118.35bhp@6000rpm  103.26bhp@6000rpm  98.63bhp@3750rpm

Seating Capacity

 5  5  5  5

Boot Space (Litres)

 350  350  328  352

Body Type

 SUV  SUV  SUV  SUV

Safety

16.06/17 4 stars NCAP rating 12.51/17 4 stars NCAP rating

CONCLUSION

I would suggest Tata Nexon for Mr. D.S. Pughazhyendhii's family, Nexon is an excellent offering that is the safest car in its segment. It is also value for money product with class-leading features.

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