Benchmarking

Pughazhyendhii  is fond of big cars

Benchmarking

          Benchmarking is a process where you measure your company’s success against other similar companies to discover if there is a gap in performance that can be closed by improving your performance. Studying other companies can highlight what it takes to enhance your company’s efficiency and become a bigger player in your industry.

Benchmarking Process

Planning

          The first stage of benchmarking is the most important process. Planning includes highlighting what you want to improve, who you will benchmark yourself against, and how you envisage success. Only once this step has been completed will you be able to move onto the next step as the results of planning will focus on the information you need to collect and what success will look like.

Collection of Information

          After planning, benchmarking is about collecting information on your processes and how competitors do them. If you are looking to improve your customer service satisfaction rating you should understand the processes involved in the department, how calls and communication are dealt with, and also how it differs from your competition. Maybe you can talk to someone in another call center, or call the center directly to gain first-hand knowledge of their processes. At this point, it is important to gather as much information as possible.

Analysis of Data

          Once you feel you have all the information you can gather, you can start to plot it and begin to understand the shortcomings you may have. It is important to remember at this point in the process that no business is perfect and you must have an open mind to be able to analyze information objectively. Once findings start to be uncovered you can draft a report and start discussing the next steps to achieve better performance in this area.

Action

          Presenting findings to a department is never an easy thing, especially when you are proposing changes. Gathering and analyzing information is only worthwhile when you can implement changes and better the company in the process. Gaining buy-in from a department can involve concessions so make sure the MVP you present is accepted and will likely equate to the success highlighted in the planning stage.

Application of Benchmarking

          The process entails looking outside the organization to study what others do to achieve their performance level and also the processes they use. So, the approach helps in determining the processes behind the exceptional performance. It can be applied in the following areas:

• Human Resource Management
• Product Development
• Product Distribution
• Maintenance Operations
• Plant utilisation levels
• Customer Services

Compare the vehicles

By considering all the parameters mentioned above TATA PUNCH will be the best suited as well as fulfilling all the requirements of Mr. Pughazhyendhii

As the 5star rating will give the assurity of safety also better mileage with good power

Types of colours

Car looks at beautiful

Conclusion

          The TATA PUNCH have 5star global ncap rating so we will compare these 4cars tata punch is the best car and its have good specification above mentioned.