Benchmarking

Aim: To explain about Benchmarking and finding a good car for Mr. D. S. Pughazhyendhii by comparing the cars.

Benchmarking:

Benchmarking is a process of measuring the performance of a company's products, services or processes against those another business.

Considered to be the best in industry, "best in class." the point of benchmarking is to identify internal opportunities for improvement by studying companies with superior performance, breaking down what make such superior performance possible, and the comparing those processes to how your business operates, you can implement changes that will yield significant improvements.

That might mean tweaking a product's features to more closely match a competitor's offering or changing the scope of services you offer or installing a new customer relationship management (CRM) system to enable more personalized communication with customers.

There are two basic kinds improvement opportunities continuous and dramatic. Continuous improvement is incremental, involving only small adjustments reap sizeable advances. Dramatic improvement can only come about through re-engineering the whole internal work process.

Process benchmarking of this kind can operate at several levels:

• Between similar processes in the same factory or service branch
• Between different factories or service branches
• Between different competing organizations
• Between different sectors using the same process

Step by step Benchmarking:

Benchmarking is a simple, but detailed, five-step process

1. Choose a product, service or internal department to benchmark.
2. Determine which best in class companies you should benchmark against, which organization you'll compare your business to.
3. Gather information on their internal performance or metrics.
4. compare the data form both organizations to identify gaps in your company's performance.
5. Adopt the processes and policies in place within the best-in-class performers. Benchmarking will point out what changes will make the most difference but it's up to you to actually put them in place.
6. in order to benchmark anything, you need to have quantitative data available to study. That means breaking down internal processes to calculate performance metrics. Quantify everything, because only quantifiable information can be accurately compared.

Benefit's:

In addition to helping companies become more efficient and profitable, Benchmarking has other benifits, too such as:

• Improving employe understanding of cost structures and internal processes.
• Encouraging team-building and cooperation in the interests of becoming more competitive.
• Enhacing familiarity with key performance metrics and opportunities for improvement company-wide in essence, benchmarking helps employees understand how one small piece of a company's processes or products can be the key to major success, just as one employee's contribution can lead to a big win.

Requirement:

Benchmark with presently available cars in market for the following case. The vehicle benchmarking program considers 10 main attributes scoring up to 815 single criteria. The 10 main attributes are as follows:

• Performance
• Driveability
• Advanced Drive Assistance Systems (ADAS)
• Sound/NVH
• RDE: CO2/Real life fuel consumption
• Pollutant emissions
• Friction
• Thermal, Energy Management
• Vehicle dynamics, Handling
• Ride Comfort

Suitable cars:

• Maruti Suzuki Vitara Brezza
• Tata rapid TSI
• Tata Nexon
• Mahindra XUV 300

Basic Characteristics of cars:

• Good seating arrangement.
• Safety.
• BS6 Engine used.
• Good Mileage.
• Good Interiors.
• Lightweight car body.
• Specifications of cars.

Model And Specifications:

Model	Maruti Suzuki Vitara Brezza	Hyundai venue	Tata Nexon	Mahindra XUV 300
Engine	1462 CC, 4-Cylinders, 4-Valves/Cylinder, DOHC	1197 CC, 4-Cylindres, 4-Valves/Cylinder, DOHC	1197 CC, 3-Cylinder, 2-Valves/Cylinder, SOHC	1197 CC, 3-Cylinders, 4-Valves/Cylinder, DOHC
Engine Type	K15B	1.2L Kappa	1.2L	1.2L
Fuel Type	Petrol	Petrol	Petrol	Petrol
Max Power (BHP@RPM)	103 BHP @6000RPM	82 BHP @6000RPM	118 BHP @5500RPM	109 BHP @5000RPM
Max Torque (Nm@RPM)	138 Nm @4400RPM	114 Nm @4000RPM	170 Nm @1750RPM	200 Nm @2000RPM
Mileage (ARAI)kmpl	17.03	17.52	17.4	17
Driving Range (Km)	817.44	788	765.6	714
Drivetrain	FWD	FWD	FWD	FWD
Transmission	Manual-5 Gears	Manual-5 Gears	Manual-6 Gears	Manual-6 Gears
Emission Standard	BS-6	BS-6	BS-6	BS-6
Seating Capacity	5	5	5	5
Safety	4	4	5	5
Pros	High seating easy to drive Peace of mind ownership Popular compact SUV	Quality interios Lots of powertrain options Features list	Upmarket looks, 5-star G-NCAP safety Spacious cabin compared to rivals Esay to drive & live with	Powerful motors AMT is among the best in its class. Comfortable ride quality
Cons	Unexciting engine response and exterior design Firm slow-speed ride Ordinary fit and finish	Cabin space isn't generous 1.2-litre petrol only available in entry-level trims Top-spec variants are costly	Interior quality Motor's low-end grunt Infotainment screen not as good as rivals	Topp-end variants are pricey Interior fit and finish is not the best Looks disproportionate
Images

Conclusion:

• I would suggest Tata Nexon for Mr.D.S.Pughazhyendhii because of the 5 star G-NCAP Safety and it has more power (BHP), BS_6 complaint and spacious cabin compared to rivals.
• Over all it has good performance.