Benchmarking
BENCHMARKING:
Benchmarrking is a process of measuring the performance of a company's products,services or processes against those of another business considered to bee the best industry.'best in class'. the point of benchmarking is to identify internal opportunities for improvement.by studying companies with superior performance.breaking down what makes such superior performance possible,and then ccomparing those process too how ypur business operates.you can implement changes that will yield significant improvements.
that might mean tweaking a product's features to more closely matcch a competitor's offering,or changing the scope of services you offer, or installing a new customer relationshil management(CRM)system to enable more personaalized communications with customers.
there are two basic kinds of improvrment oppourtunities continuous and dramatic.continuous improvement is increment is incremental,involving only small adjustments to reap sizeabls advances.dramatic improvement can only come through reengineering the whole internal work process.
STEP-BY-STEP BENCHMARKING:
Benchmarking is a simple,but detailed five-step process.
*Chosse a product,service,or internal department to benchmarking.
*Determine which best-in-class companies you shouldbenchmark against,which organization,you'll compare your business better to.
*Gather information on their internal performance or metrics.
*Compare the data from both organizations to identify gaps in your company's performance.
*Adopt the processing and policies in place with in the best-in-class performers.
Bechmarking will point out what changes will makes the most difference.but it's upto you to actually put them in place.
In order to benchmark anything.you need to have quantitative data available to study. breaking down internal processes to calculate performance metrics.quantify everything,because only quantifable information can be accurately compared.
BENIFITS:
In addition to helping companies beccome more efficient and profitable ,benchmarking has other benefits,too,such as
*improving employee understanding of cost structures and internal processses.
*encouraging team-building and cooperration in the intrests of becoming more competitive.
*enchancing familarity with key performance metrice and opportunities for improvement company-wide.
In essance,benchmarking helps employees understand how one small piece of a company's processser or products can be the key to major success,just as on employee's contributions can lead to big win.
REQUIREMENT:
Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.
Note: Pughazhyendhii is fond of big cars
SUGGESTIBLE CARS:
1.TATA NEXON
2.KIA SONET
3.ECO SPORT
4.HYUNDAI VENUE
1.TATA NEXON:
KEY FAETURES:
4-Cylinder 1.5L Turbo charged engine.
max.power of 108.5Bhp
Max.torque of 260Nm
Equipped with ABS,EBD,TCS,IN-CAR6.5'Display inftainment with GPS touchscreen.
It has an average mileage of 19kmpl.
it has price range of Rs.7.09 lakhs to 12.7lakhs.
PROS:
1.best in class safety package
2.powerful engines(petrol&diesel)
3.ride and feels like a big vehicle.
CONS:
1.quality of plstic inside the cabin
2.sluggisg infotainment
3.slightly hard ride
2.KIA SONET:
KEY FEATURES:
4cylinder engine 1.5L diesel engine
Max power of 113.42Bhp
Max torque of 250Nm
Comes with 6 airbags,ECS,HAC,central locking,front and rear windows,fog lamps and parking assist.
20.6'TFT display,Al voice assistance and bose surround system.
Has various options to choose from with a price rangee of Rs 6.79 lakhs to 13.19 lakhs.
It hass an average mileage of 19Kmpl.
Pros:
Diversified powertrain
loads of features
looks powerfull
lots of variants to choose
premium interiors
ventilated seats.
Cons:
Rear seat legroom is inadequare.
top variants are pricey when compared to its competitors.
some feeatures like steering wheel addjustment,illuminated window buttons,auto wipes are missing;
3.ECO SPORT
KEY FEATURES:
Engine displacement(cc)=1498
mileage=21.7
max torque=215Nm@1750-2500rpm
transmission type=MANUAL
max power=98.63Bhp@3750rpm
price=8.19 to 12.5 lakhs
Pros:
buils quality
powerful and responsive engines
looks
driving dynamics
long list of safety features
CONS:
Not so VFM
feels dated
stiff suspension setup
narrow second row
4.HYUNDAI VENUE
KEY FEATURES:
Mileage=18.14kmpl
engine displacement(cc)=998
max torque=171.6N@1500-4000rpm
transmission type=automatic
max power=118.35bhp@6000rpm
price=6.13 to 11.63 lakhs
PROS:
Ease on driving offer
three different engine options
feature loaded
CONS:
ISn't as big as rivals
no diessel automatic on offer
1.2 petrol is weak on punch
CONCLUSION:
I Would suggest Tata Nexon for Mr.d.s.Pughazhyendhi family,Nexon is a excellent offerin which is safest car segment it is also value for money product with class leading features.