Benchmarking
BENCHMARKING
OBJECTIVE
The main objective of this report is to benchmark with presently available cars in the market for the following case.
Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.
Process benchmarking of this kind can operate at several levels:
• Between similar processes in the same factory or service branch
• Between different factories or service branches
• Between different competing organizations
• Between different sectors using the same process
REQUIREMENTS
Durability of the car
Safety precautions provided
Mileage of the car
5 seater capacity
Price range 8-10 lakhs
The cars selected for benchmarking are;
HYUNDAI CRETA
The Hyundai Creta has 1 Diesel Engine and 2 Petrol Engine on offer. The Diesel engine is 1493 cc while the Petrol engine is 1497 cc and 1353 cc. It is available with the Manual & Automatic transmission. Depending upon the variant and fuel type the Creta has a mileage of 16.8 to 21.4 kmpl. The Creta is a 5 seater and has length of 4300mm, width of 1790mm and a wheelbase of 2610mm. The price starts at 9.99 Lakhs.
Key Specifications
|
ARAI Mileage |
16.8 kmpl |
|
Fuel Type |
Petrol |
|
Engine Displacement (cc) |
1353 |
|
Max Power (bhp@rpm) |
138.08bhp@6000rpm |
|
Max Torque (nm@rpm) |
242.2nm@1500-3200rpm |
|
Seating Capacity |
5 |
|
TransmissionType |
Automatic |
|
Boot Space (Litres) |
433 |
|
Fuel Tank Capacity |
50.0 |
|
Body Type |
SUV |
|
Service Cost (Avg. of 5 years) |
Rs.3,225 |
|
Engine Type |
1.0L TSI Petrol |
|
Displacement (cc) |
999 |
|
Max Power |
108.62bhp@5000-5500rpm |
|
Max Torque |
175nm@1750-4000rpm |
|
No. of cylinder |
3 |
|
Valves Per Cylinder |
4 |
|
Valve Configuration |
DOHC |
|
Fuel Supply System |
Direct Injection |
|
Turbo Charger |
Available |
|
Super Charge |
Not Available |
|
TransmissionType |
Automatic |
|
Gear Box |
6 Speed |
|
Drive Type |
FWD |
Fuel and Performance
| Fuel Type | Petrol |
| Mileage (ARAI) | 16.8 |
| Fuel Tank Capacity (Litres) | 50.0 |
| Emission Norm Compliance | BS VI |
| Front Suspension | McPherson Strut with Coil Spring |
| Rear Suspension | Coupled Torsion Beam Axle |
| Steering Type | Power |
| Steering Column | Tilt |
| Steering Gear Type | Rack & Pinion |
| Front Brake Type | Disc |
| Rear Brake Type | Disc |
Dimensions and Capacity
| Length (mm) | 4300 |
| Width (mm) | 1790 |
| Height (mm) | 1635 |
| Boot Space (Litres) | 433 |
| Seating Capacity | 5 |
| Wheel Base (mm) | 2610 |
| No of Doors | 5 |
Advance Safety Features
Curtain Airbags
Electro chromic mirror (ECM)
Passenger seatbelt reminder
Emergency stop signal (ESS)
Lane change indicator flash adjustment
Puddle lamps with welcome function
Burglar alarm
Dual horn
Driver rear view monitor
Child seat anchor
Great Aspects
Design
Rear seat comfort
Features
Good real world performance
Ride quality
Bad Aspects
Handling
Needed more soft-touch materials instead of hard plastics
HYUNDAI I20
The Hyundai i20 has 1 Diesel Engine and 2 Petrol Engine on offer. The Diesel engine is 1493 cc while the Petrol engine is 1197 cc and 998 cc. It is available with the Manual & Automatic transmission. Depending upon the variant and fuel type the i20 has a mileage of 12.6kmpl to 320.28kmpl. The i20 is a 5 seater and has length of 3995, width of 1775 and a wheelbase of 2580. The price starts at 6.8 Lakhs.
Key Specifications
|
ARAI Mileage |
20.28 kmpl |
|
City Mileage |
12.6 kmpl |
|
Fuel Type |
Petrol |
|
Engine Displacement (cc) |
998 |
|
Max Power (bhp@rpm) |
118.36bhp@6000rpm |
|
Max Torque (nm@rpm) |
171.62nm@1500-4000rpm |
|
Seating Capacity |
5 |
|
TransmissionType |
Automatic |
|
Boot Space (Litres) |
311 |
|
Fuel Tank Capacity |
37.0 |
|
Body Type |
Hatchback |
|
Service Cost (Avg. of 5 years) |
Rs.2,882 |
Engine and Transmission
| Engine Type | 1.0 l Turbo GDi petrol |
| Displacement (cc) | 998 |
| Max Power | 118.36bhp@6000rpm |
| Max Torque | 171.62nm@1500-4000rpm |
| No. of cylinder | 3 |
| Valves Per Cylinder | 4 |
| Turbo Charger | Available |
| Battery Warranty | Available |
| TransmissionType | Automatic |
| Gear Box | 7 Speed DCT |
| Mild Hybrid | Not Available |
| Fuel Type | Petrol |
| Mileage (ARAI) | 20.28 |
| Fuel Tank Capacity (Litres) | 37.0 |
| Highway Mileage | 17.18 |
| Emission Norm Compliance | BS VI |
Suspension, Steering and Brakes
| Front Suspension | McPherson Strut |
| Rear Suspension | Coupled torsion beam axle |
| Shock Absorbers Type | Gas Filled |
| Steering Type | Electric |
| Steering Column | Tilt & telescopic |
| Steering Gear Type | Rack&Pinion |
| Front Brake Type | Disc |
| Rear Brake Type | Drum |
| Braking (100-0kmph) | 40.84m |
| 0-100Kmph (Tested) | 10.88s |
| Quarter Mile | [email protected] |
| Quarter Mile (Tested) | [email protected] |
| City driveability (20-80kmph) | 6.83s |
| Braking (80-0 kmph) | 24.73m |
Dimension and Capacity
| Length (mm) | 3995 |
| Width (mm) | 1775 |
| Height (mm) | 1505 |
| Boot Space (Litres) | 311 |
| Seating Capacity | 5 |
| Wheel Base (mm) | 2580 |
| No of Doors | 5 |
Advance Safety Features
Curtain Airbag
Puddle lamps with welcome function
Driver rear view monitor (DRVM)
Emergency stop signal (ESS)
BlueLink buttons (SOS, RSA, BlueLink) on inside rear view mirror
Smart pedal
Headlamp escort function
Burglar alarm
Rear defogger with timer
Driver & passenger seatbelt reminder
High mount stop lamp
Great Aspects
Design
Interiors
Space
Ride Quality
Refined Engine and Gearbox
Bad aspects
No automatic diesel
Turbo Petrol Engine Not Available with 'Pure' Manual Gearbox
Some Missing Features
MARUTI BALENO
The Maruti Baleno has 1 Petrol Engine on offer. The Petrol engine is 1197 cc . It is available with the Manual & Automatic transmission. Depending upon the variant and fuel type the Baleno has a mileage of 19.56 to 23.87 kmpl. The Baleno is a 5 seater and has length of 3995mm, width of 1745mm and a wheelbase of 2520mm. The price starts at 6 Lakhs and upto 9.3 Lakhs.
Key Specifications
| ARAI Mileage | 19.56 kmpl |
| Fuel Type | Petrol |
| Engine Displacement (cc) | 1197 |
| Max Power (bhp@rpm) | 81.80bhp@6000rpm |
| Max Torque (nm@rpm) | 113Nm@4200rpm |
| Seating Capacity | 5 |
| TransmissionType | Automatic |
| Boot Space (Litres) | 339 |
| Fuel Tank Capacity | 37.0 |
| Body Type | Hatchback |
| Service Cost (Avg. of 5 years) | Rs.3,656 |
Engine and Transmission
| Engine Type | 1.2L VVT Engine |
| Displacement (cc) | 1197 |
| Max Power | 81.80bhp@6000rpm |
| Max Torque | 113Nm@4200rpm |
| No. of cylinder | 4 |
| Valves Per Cylinder | 4 |
| Valve Configuration | DOHC |
| Fuel Supply System | MPFI |
| Turbo Charger | Not Available |
| Super Charge | Not Available |
| TransmissionType | Automatic |
| Gear Box | CVT |
| Mild Hybrid | Not Available |
| Drive Type | FWD |
Fuel and Performance
| Fuel Type | Petrol |
| Mileage (ARAI) | 19.56 |
| Fuel Tank Capacity (Litres) | 37.0 |
| Emission Norm Compliance | BS VI |
Suspension, Steering and Brakes
| Front Suspension | MacPherson Strut |
| Rear Suspension | Torsion Beam |
| Steering Type | Electric |
| Steering Column | Tilt & Telescopic |
| Steering Gear Type | Rack & Pinion |
| Turning Radius (Metres) | 4.9 |
| Front Brake Type | Disc |
| Rear Brake Type | Drum |
| Acceleration | 12.36 seconds |
| 0-100kmph | 12.36 seconds |
Dimensions and Capacity
| Length (mm) | 3995 |
| Width (mm) | 1745 |
| Height (mm) | 1510 |
| Boot Space (Litres) | 339 |
| Seating Capacity | 5 |
| Ground Clearance Unladen (mm) | 170 |
| Wheel Base (mm) | 2520 |
| Front Tread (mm) | 1515 |
| Rear Tread (mm) | 1525 |
| Kerb Weight (Kg) | 910-935 |
| Gross Weight (Kg) | 1360 |
| No of Doors | 5 |
Great Aspects
Exterior Design is aweosme.
Interior (Features, Space & Comfort) Spacious.
Engine Performance, Fuel Economy and Gearbox Gears are smooth.
Ride Quality & Handling Ride quality and handling is nice.
Bad Aspects
Drive ability could feel vibration when travelling in the back seat.
Clutch is poorly designed and height of the clutch is high.
TATA NEXON
The Tata Nexon has 1 Diesel Engine and 1 Petrol Engine on offer. The Diesel engine is 1497 cc while the Petrol engine is 1199 cc. It is available with the Manual & Automatic transmission. Depending upon the variant and fuel type the Nexon has a mileage of 14.03 kmpl to 21.5 kmpl. The Nexon is a 5 seater and has length of 3993mm, width of 1811mm and a wheelbase of 2498mm. The price starts at 7.19 Lakhs.
Key Specifications
|
ARAI Mileage |
21.5 kmpl |
|
City Mileage |
14.03 kmpl |
|
Fuel Type |
Diesel |
|
Engine Displacement (cc) |
1497 |
|
Max Power (bhp@rpm) |
108.5bhp@4000rpm |
|
Max Torque (nm@rpm) |
260Nm@1500-2750rpm |
|
Seating Capacity |
5 |
|
TransmissionType |
Automatic |
|
Boot Space (Litres) |
350 |
|
Fuel Tank Capacity |
44.0 |
|
Body Type |
SUV |
|
Service Cost (Avg. of 5 years) |
Rs.4,447 |
Engine and Transmission
| Engine Type | 1.5L Revotorq Turbocharged |
| Displacement (cc) | 1497 |
| Max Power | 108.5bhp@4000rpm |
| Max Torque | 260Nm@1500-2750rpm |
| No. of cylinder | 4 |
| Valves Per Cylinder | 4 |
| Valve Configuration | DOHC |
| Fuel Supply System | CRDI |
| Bore X Stroke | 77x85.8 |
| Turbo Charger | Available |
| Super Charge | Not Available |
| TransmissionType | Automatic |
| Gear Box | 6 Speed |
| Mild Hybrid | Not Available |
| Drive Type | FWD |
Fuel and Performance
| Fuel Type | Diesel |
| Mileage (ARAI) | 21.5 |
| Fuel Tank Capacity (Litres) | 44.0 |
| Emission Norm Compliance | BS VI |
Suspension, Steering and Brakes
| Front Suspension | Independent, Lower Wishbone, McPherson Strut with Coil Spring |
| Rear Suspension | Semi-Independent; closed profile Twist beam with Coil Spring and shock absorber |
| Steering Type | Power |
| Steering Column | Tilt |
| Steering Gear Type | Rack & Pinion |
| Turning Radius (Metres) | 5.1m |
| Front Brake Type | Disc |
| Rear Brake Type | Drum |
Dimensions and Capacity
| Length (mm) | 3993 |
| Width (mm) | 1811 |
| Height (mm) | 1606 |
| Boot Space (Litres) | 350 |
| Seating Capacity | 5 |
| Ground Clearance Unladen (mm) | 209 |
| Wheel Base (mm) | 2498 |
| Rear Headroom (mm) | 970 |
| Front Headroom (mm) | 965-1020 |
| Front Legroom | 900-1050 |
| Rear Shoulder Room | 1385mm |
| No of Doors | 5 |
Great Aspects
Impressive ride quality
Easy-to-drive with good handling
Feature-packed
Safe car with solid build quality
Bad Aspects
Uninspiring bottom-end engine performance
Mediocre fuel efficiency
Missing Features
SKODA RAPID
The Skoda New Rapid has 1 Petrol Engine on offer. The Petrol engine is 999 cc . It is available with the Manual & Automatic transmission. Depending upon the variant and fuel type the New Rapid has a mileage of 16.24 to 18.97 kmpl. The New Rapid is a 5 seater and has length of 4413mm, width of 1699mm and a wheelbase of 2552mm. The price starts at 7.8 Lakhs.
Key Specifications
| ARAI Mileage | 16.24 kmpl |
| City Mileage | 13.67 kmpl |
| Fuel Type | Petrol |
| Engine Displacement (cc) | 999 |
| Max Power (bhp@rpm) | 108.62bhp@5000-5500rpm |
| Max Torque (nm@rpm) | 175nm@1750-4000rpm |
| Seating Capacity | 5 |
| TransmissionType | Automatic |
| Boot Space (Litres) | 460 |
| Fuel Tank Capacity | 55.0 |
| Body Type | Sedan |
Engine and Transmission
| Engine Type | 1.0L TSI Petrol |
| Displacement (cc) | 999 |
| Max Power | 108.62bhp@5000-5500rpm |
| Max Torque | 175nm@1750-4000rpm |
| No. of cylinder | 3 |
| Valves Per Cylinder | 4 |
| Valve Configuration | DOHC |
| Fuel Supply System | Direct Injection |
| Turbo Charger | Available |
| Super Charge | Not Available |
| TransmissionType | Automatic |
| Gear Box | 6 Speed |
| Drive Type | FWD |
Fuel and Performance
| Fuel Type | Petrol |
| Mileage (ARAI) | 16.24 |
| Fuel Tank Capacity (Litres) | 55.0 |
| Highway Mileage | 17.3 |
| Emission Norm Compliance | BS VI |
Suspension, Steering and Brakes
| Front Suspension | McPherson suspension with lower triangular links and torsion stabaliser |
| Rear Suspension | Compound link crank-axle |
| Steering Type | Power |
| Steering Column | Tilt & Telescopic |
| Steering Gear Type | Rack & Pinion |
| Turning Radius (Metres) | 5.3 |
| Front Brake Type | Disc |
| Rear Brake Type | Drum |
| Braking (100-0kmph) | 41.52m |
| 0-100Kmph (Tested) | 10.70s |
| Quarter Mile (Tested) | [email protected] |
| City driveability (20-80kmph) | 6.59s |
| 3rd Gear (30-70kmph) | 121kmph@6250rpm |
| 4th Gear (40-80kmph) | 100kmph@3500rpm |
| Braking (80-0 kmph) | 26.99m |
Dimensions and Capacity
| Length (mm) | 4413 |
| Width (mm) | 1699 |
| Height (mm) | 1466 |
| Boot Space (Litres) | 460 |
| Seating Capacity | 5 |
| Ground Clearance (Laden) | 116mm |
| Wheel Base (mm) | 2552 |
| Kerb Weight (Kg) | 1139-1169 |
| Gross Weight (Kg) | 1700 |
| No of Doors | 4 |
Advance Safety Features
Quartz cut headlights with chrome eyelashes
Amberglow front footwell illumination
Light Assistant-automatic headlight system with light sensor
High level LED third brake light
Lights-on acoustic signal-illumination
Anti-glare interior rear view mirror
Rough Road Package
Emergency triangle in the luggage compartment
Dual tone warning horn
Engine immobiliser with floating code system
Anti-theft alarm with interior monitoring
Remote control opening and closing of windows
Hydraulic dual-diagonal circuit braking system vacuum assisted
Disc brakes with inner cooling with single/piston floating caliper
Fuel supply cut-off in a crash
Great Aspects
Thrilling Power Delivery
Solid Build and Spot-on Ergonomics
Dynamic Handling
Comfortable and Practical Cabin
Spacious Boot
Bad Aspects
Outdated looks
Firm slow speed ride
CONCLUSION
Thus based on the requirement of Mr.D.S. Pughazhyendii, I would like to suggest him to buy “HYUNDAI CRETA” because the main aspect is that Mr.D.S. Pughazhyendii is fond of big cars. “HYUNDAI CRETA” has a height 1635 mm, which is a big height for 5-seater car. This car can also commute long drive as it has driving range upto 850 km and fuel capacity of 50 litres.