Benchmarking
Benchmarking: In automobile Industry it is a structured comparison between similar products, services or processes on the basis of some dimensions of performance.
The point of benchmarking is to identify internal opportunities for improvement. By analyzing competitors with some set of parameters such as superior performance; by breaking down what makes such superior performance possible, and then comparing those processes to our business operations, we can implement changes that will lead to significant improvements.
There are two basic kinds of improvement opportunities:
- Continuous
- Dramatic
- Continuous improvement is incremental process where only small adjustments are made to reap sizeable advancements.
- Dramatic improvement can only come about through reengineering the whole internal work process.
Step-by-Step Benchmarking:
Benchmarking is a detailed five-step process that can be summarized into the following 5 steps
- Choose a product, service, or internal department to benchmark
- Determine which best-in-class companies you should benchmark against – which organizations you’ll compare your business to
- Gather information on their internal performance, or metrics
- Compare the data from both organizations to identify gaps in your company’s performance
- Adopt the processes and policies in place within the best-in-class performers
In order to benchmark anything, we need to have quantitative data available to study that will be the basis for comparision.
BENEFITS
In addition to help companies to become more efficient and profitable, benchmarking has other benefits, too, such as:
- Improving employee understanding of cost structures and internal processes
- Enhancing familiarity with key performance metrics and opportunities for improvement company-wide
- Encouraging team-building and cooperation in the interests of becoming more competitive
So benchmarking let the organisation know where they are standing and gives them opportunities to improve.
Problem statement:
Mr. D.S. Pughazhyendhii has a budget of 8-10 lakhs on road and he is going to use this car to commute his office as well as to visit his native place once a month. on the basis of his budget and family menbers the following 5 models can be considered for benchmarking.
| KEY SPECIFICATIONS | HYUNDAI VENUE | TATA NEXON XE | KIA SONET HTE | FORD ECO SPORT | MARUTI SUZUKI VITARA BREZZA |
| On-Road price (Rs.) | 9,17,700 | 9,28,000 | 9,43,000 | 9,89,000 | 9,62,000 |
| ARAI Mileage (kmpl) | 18.14 | 21.5 | 18.4 | 21.7 | 19.8 |
| Engine Displacement (cc) | 998 | 1497 | 1493 | 1498 | 1462 |
| Max Torque (nm@rpm) | 171.6Nm@1500-4000rpm | 260Nm@1500-2750rpm | 172nm@1500-4000rpm | 215Nm@1750-2500rpm | 138Nm@4400rpm |
| Max Power (bhp@rpm) | 118.35bhp@6000rpm | 108.5bhp@4000rpm | 99 bhp @ 4000 rpm | 98.63bhp@3750rpm | 103.26bhp@6000rp |
| Transmission Type | Manual, Automatic (TC) & Automatic (CVT) | Manual, Clutchless Manual (IMT) & Automatic (DCT) | Manual & Automatic (AMT) | Manual | Manual, Clutchless Manual (IMT), Automatic (DCT) & Automatic (TC) |
| Seating Capacity | 5 | 5 | 5 | 5 | 5 |
| Boot Space (Litres) | 350 | 350 | 392 | 352 | 328 |
| Body Type | SUV | SUV | SUV | SUV | SUV |
| Fuel Tank Capacity | 45 | 44 | 45 | 52 | 48 |
| Warranty (Years) | 3 | 2 | 3 | 3 | 2 |
| Warranty (Kilometres) | unlimited | 75000 | 60,000 | 1,00,000 | 40,000 |
| Safety | 4 stars NCAP rating | 16.06/17 | 5 stars NCAP rating | 4 stars NCAP rating | 12.51/17 |
| Length X width X height (mm) | 3995 X 1770 X 1592 | 3993 X 1811 X 1606 | 3995 X 1790 X 1642 | 4096 X 1765 X 1653 | 4175 X 1775 X 1610 |
1.HYUNDAI VENUE:


2.TATA NEXON XE:


3. KIA SONET:


4. FORD ECO


5.MARUTI SUZUKI VITARA BREZZA:


Conclusion:
As he lives in a crowded city and he is going to use his car for commutting as well as to visit his native place so safety must be the top most priority. He is found of big cars also. So i would recommend him to buy KIA SONET HTE that provides large BOOT space than the other models but a little smaller in length in comparision to BREZZA and FORD ECO. It safety rating is highest among all the models.