Benchmarking
BENCHMARKING
Benchmarking is a process of measuring the performance of a company’s products, services, or processes against those of another business considered to be the best in the industry, “best in class.” The point of benchmarking is to identify internal opportunities for improvement. By studying companies with superior performance, breaking down what makes such superior performance possible, and then comparing those processes to how your business operates, you can implement changes that will yield significant improvements.
That might mean tweaking a product’s features to more closely match a competitor’s offering, or changing the scope of services you offer, or installing a new customer relationship management (CRM) system to enable more personalized communications with customers.
There are two basic kinds of improvement opportunities: continuous and dramatic. Continuous improvement is incremental, involving only small adjustments to reap sizeable advances. Dramatic improvement can only come about through reengineering the whole internal work process.
STEP-BY-STEP BENCHMARKING
Benchmarking is a simple, but detailed, five-step process:
- Choose a product, service, or internal department to benchmark.
- Determine which best-in-class companies you should benchmark against, which organizations you’ll compare your business to.
- Gather information on their internal performance, or metrics.
- Compare the data from both organizations to identify gaps in your company’s performance.
- Adopt the processes and policies in place within the best-in-class performers.
Benchmarking will point out what changes will make the most difference, but it’s up to you to actually put them in place.
In order to benchmark anything, you need to have quantitative data available to study. That means breaking down internal processes to calculate performance metrics. Quantify everything, because only quantifiable information can be accurately compared.
BENEFITS
In addition to helping companies become more efficient and profitable, benchmarking has other benefits, too, such as:
- Improving employee understanding of cost structures and internal processes
- Encouraging team-building and cooperation in the interests of becoming more competitive
- Enhancing familiarity with key performance metrics and opportunities for improvement company-wide
In essence, benchmarking helps employees understand how one small piece of a company’s processes or products can be the key to major success, just as one employee’s contributions can lead to a big win.
REQUIREMENT
Benchmark with presently available cars in the market for the following case.
Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.
Note: Pughazhyendhii is fond of big cars
In my view,
I would suggest hatchback, SUVs and Sedans is preferrable.
SUGGESTIBLE CARS
1. Tata tiago
2. TATA nexon
3. maruti desire
4.TATA Punch
Tata Tiago XT

Tata Tiago XT Option Prices: The price of the Tata Tiago XT Option in Ahmedabad is Rs 5.90 Lakh (Ex-showroom). To know more about the Tiago XT Option Images, Reviews, Offers & other details, download the CarDekho App.
Tata Tiago XT Option mileage : It returns a certified mileage of 20.09 kmpl.
Tata Tiago XT Option Colours: This variant is available in 3 colours: Daytona Grey, Arizona Blue and Flame Red.
Tata Tiago XT Option Engine and Transmission: It is powered by a 1199 cc engine which is available with a Manual transmission. The 1199 cc engine puts out 84.82bhp@6000rpm of power and 113nm@3300rpm of torque.
Tata Tiago XT Option vs similarly priced variants of competitors: In this price range, you may also consider
Tiago XT Option Specs & Features: Tata Tiago XT Option is a 5 seater Petrol car. Tiago XT Option has Multi-function Steering Wheel,Power Adjustable Exterior Rear View Mirror,Touch Screen,Automatic Climate Control,Anti Lock Braking System,Alloy Wheels,Fog Lights - Front,Power Windows Rear,Power Windows Front,Wheel Covers
Key Specifications of Tata Tiago XT Option
| ARAI Mileage | 20.09 kmpl |
| City Mileage | 18.0 kmpl |
| Fuel Type | Petrol |
| Engine Displacement (cc) | 1199 |
| No. of cylinder | 3 |
| Max Power (bhp@rpm) | 84.82bhp@6000rpm |
| Max Torque (nm@rpm) | 113nm@3300rpm |
| Seating Capacity | 5 |
| TransmissionType | Manual |
| Fuel Tank Capacity | 35.0 |
| Body Type | Hatchback |
| Ground Clearance Unladen | 170 |
| Service Cost (Avg. of 5 years) | Rs.4,712 |
Fuel & Performance
| Fuel Type | Petrol |
| Petrol Mileage (ARAI) | 20.09 |
| Petrol Fuel Tank Capacity (Litres) | 35.0 |
| Petrol Highway Mileage | 20.0 |
| Emission Norm Compliance | BS VI |
Suspension, Steering & Brakes
| Front Suspension | Independent Lower Wishbone McPherson Dual Path Strut |
| Rear Suspension | Twist Beam with Coil Spring |
| Shock Absorbers Type | Hydraulic |
| Steering Type | Electric |
| Steering Column | Tilt |
| Front Brake Type | Disc |
| Rear Brake Type | Drum |
Dimensions & Capacity
| Length (mm) | 3765 |
| Width (mm) | 1677 |
| Height (mm) | 1535 |
| Seating Capacity | 5 |
| Ground Clearance Unladen (mm) | 170 |
| Wheel Base (mm) | 2400 |
| No of Doors | 5 |
Tata Nexon

Price: Tata Nexon’s prices range from Rs 7.70 lakh to Rs 14.18 lakh.
Variants: Tata offers it in eight broad trims: XE, XM, XM (S), XM+ (S), XZ+, XZ+ (HS), XZ+ (L) and XZ+ (P). The Dark Edition is offered on trims starting from XZ+, while the Kaziranga Edition and the new ‘Jet’ Edition are available on the top-spec XZA+ (P) trim.
Seating Capacity: It comes in a five-seater layout.
Engine and Transmission: The Nexon gets two engine options: a 1.2-litre, three-cylinder, turbo-petrol unit (making 120PS and 170Nm) and a 1.5-litre, four-cylinder, turbodiesel engine (110PS and 260Nm). Both engines are paired with a six-speed manual transmission or a six-speed AMT.
Features: Features on board the Nexon include a seven-inch touchscreen infotainment system with Android Auto and Apple CarPlay, a digital instrument cluster, voice commands, a cooled glovebox, auto AC with rear vents, cruise control and rain-sensing wipers. The top trims also get ventilated front seats, auto-dimming IRVM, an eight-speaker sound system and an air purifier with air quality display.
Safety: In terms of passenger safety, it has dual front airbags, ABS with EBD, rear parking sensors, a rear-view camera, an electronic stability program (ESP), a tyre pressure monitoring system (TPMS) and ISOFIX child-seat anchors.
Specification of Tata Nexon
| ARAI Mileage | 22.07 kmpl |
| City Mileage | 18.5 kmpl |
| Fuel Type | Diesel |
| Engine Displacement (cc) | 1497 |
| No. of cylinder | 4 |
| Max Power (bhp@rpm) | 108.49bhp@4000rpm |
| Max Torque (nm@rpm) | 260nm@1500-2750rpm |
| Seating Capacity | 5 |
| TransmissionType | Automatic |
| Boot Space (Litres) | 350 |
| Fuel Tank Capacity | 44.0 |
| Body Type | SUV |
| Ground Clearance Unladen | 209 |
| Service Cost (Avg. of 5 years) | Rs.4,447 |
FEATURES:
- Power steering
- anti lock braking system
- driver airbag
- automatic climate control
- alloy wheels
- power windows front
- air conditioner
- passenger airbag
- fog lights-front.
Things We Like
- Spacious cabin with comfortable rear seats
- Comfortable ride quality
- Looks attractive and modern
- 5-star NCAP safety rating
Maruti Dzire

Price: Maruti has priced the Dzire from Rs 6.24 lakh to Rs 9.18 lakh.
Variants: It can be had in four trims: LXi, VXi, ZXi and ZXi+. The second-from-base VXi and second-to-top ZXi are offered with a CNG kit as well.
Engine and Transmission: Maruti has given the Dzire a 1.2-litre Dual Jet petrol engine (making 90PS and 113Nm) paired with a standard five-speed manual and an optional five-speed AMT. The CNG counterpart makes an output of 77PS and 98.5Nm (13PS and 14.5Nm less than the standard version). Its claimed fuel efficiency figures are:
-
1.2 litre MT- 22.41kmpl
-
1.2 litre AMT- 22.61kmpl
-
CNG MT- 31.12km/kg
Features: Features on board the Dzire include a seven-inch touchscreen infotainment system with Android Auto and Apple CarPlay, 4.2-inch multi-colour MID, cruise control, automatic LED headlights, auto-folding ORVMs, push-button engine start/stop, and auto AC with rear vents.
Safety: Its list of safety features comprises dual front airbags, ISOFIX child-seat anchors, and rear parking sensors. Electronic stability control and hill-hold assist are limited to the AMT variants.
Specification of Maruti Dzire
| ARAI Mileage | 24.12 kmpl |
| City Mileage | 19.0 kmpl |
| Fuel Type | Petrol |
| Engine Displacement (cc) | 1197 |
| No. of cylinder | 4 |
| Max Power (bhp@rpm) | 88.50bhp@6000rpm |
| Max Torque (nm@rpm) | 113Nm@4400rpm |
| Seating Capacity | 5 |
| TransmissionType | Automatic |
| Boot Space (Litres) | 378 |
| Fuel Tank Capacity | 37.0 |
| Body Type | Sedan |
| Service Cost (Avg. of 5 years) | Rs.3,546 |
FEATURES:
- Power steering
- anti lock braking system
- driver airbag
- automatic climate control
- alloy wheels
- power windows front
- air conditioner
- passenger airbag
- fog lights-front.
Things We Like
- Refined petrol engine
- High claimed efficiency
- Comfortable ride quality
- Loaded with features
Things We Don't Like
- Interior quality could have been better
- No diesel engine option
Tata Punch Adventure AMT Rhythm

Tata Punch Adventure AMT Rhythm Latest Updates
Tata Punch Adventure AMT Rhythm Prices: The price of the Tata Punch Adventure AMT Rhythm in Ahmedabad is Rs 7.70 Lakh (Ex-showroom). To know more about the Punch Adventure AMT Rhythm Images, Reviews, Offers & other details, download the CarDekho App.
Tata Punch Adventure AMT Rhythm mileage : It returns a certified mileage of 18.82 kmpl.
Tata Punch Adventure AMT Rhythm Colours: This variant is available in 5 colours: Daytona Grey, Orcus White, Tropical Mist, Atomic Orange and Meteor Bronze.
Tata Punch Adventure AMT Rhythm Engine and Transmission: It is powered by a 1199 cc engine which is available with a Automatic transmission. The 1199 cc engine puts out 84.48bhp@6000rpm of power and 113Nm@3300+/-100rpm of torque.
Tata Punch Adventure AMT Rhythm vs similarly priced variants of competitors: In this price range, you may also consider
Tata Nexon XMA AMT, which is priced at Rs.9.35 Lakh. Tata Altroz XMA Plus DCT, which is priced at Rs.8.40 Lakh and Tata Tiago XZA Plus Dual Tone Roof AMT, which is priced at Rs.7.55 Lakh.Punch Adventure AMT Rhythm Specs & Features: Tata Punch Adventure AMT Rhythm is a 5 seater Petrol car. Punch Adventure AMT Rhythm has Multi-function Steering Wheel,Power Adjustable Exterior Rear View Mirror,Touch Screen,Automatic Climate Control,Engine Start Stop Button,Anti Lock Braking System,Alloy Wheels,Fog Lights - Front,Power Windows Rear,Power Windows Front
Key Specifications of Tata Punch Adventure AMT Rhythm
| ARAI Mileage | 18.82 kmpl |
| City Mileage | 14.42 kmpl |
| Fuel Type | Petrol |
| Engine Displacement (cc) | 1199 |
| No. of cylinder | 3 |
| Max Power (bhp@rpm) | 84.48bhp@6000rpm |
| Max Torque (nm@rpm) | 113Nm@3300+/-100rpm |
| Seating Capacity | 5 |
| TransmissionType | Automatic |
| Boot Space (Litres) | 366 |
| Fuel Tank Capacity | 37.0 |
| Body Type | SUV |
| Service Cost (Avg. of 5 years) | Rs.4,712 |
Lets took into differentce between cars Mention above and select which is suitable for The above conditions.
among them i recommended SUV because if your budget is upto 8-10 lakh then why you limited with sedan and hatchback.
comparison betweem the TATA punch and Tata nexon xe
|
BRAND NAME |
TATA PUNCH |
TATA NEXON |
|
VARIENT |
Adventure AMT Rhythm |
xe manual |
|
ON ROAD PRICE |
8.68laks |
8.68Lakhs |
|
FUEL TYPE |
Petrol |
Petrol |
|
FUEL TANK CAPACITY |
37 L |
44 L |
|
BODY TYPE |
SUV |
SUV |
|
MAX POWER (BHP&RPM) |
84.48 BHP/6000RPM |
118.36bhp@5500RPM |
|
MILEAGE(ARAI) |
18.82 |
17.57 |
|
BOOT SPACE |
350 L |
350 L |
|
ENGINE DISPLACEMENT |
1197CC |
1199CC |
|
SEATING CAPACITY |
5 |
5 |
|
TRANSMISSION TYPE |
automatic |
MANUAL |
|
SAFETY |
ANTI LOCK BREAKING SYSTEM |
ANTI LOCK BREAKING SYSTEM |
|
TOP SPEED |
160KMPH |
160KMPH |
|
DIMENSTIONS AND CAPACITY |
TATA PUNCH |
TATA NEXON |
|
LENGTH |
3827mm |
3993mm |
|
WIDTH |
1742mm |
1811mm |
|
HEIGHT |
1615mm |
1606mm ( with out rails) |
|
KERB WEIGHT |
1035 Kgs |
1,179 Kgs |
|
WHEEL BASE |
2455mm |
2498mm |
|
GROUND CLEARANCE |
200mm |
209mm |
|
WHEEL SIZE |
16 INCHES |
16 INCHES |
Safety
| safety | TATA NEXON XE | Tata Punch Adventure AMT Rhythm |
| Anti-Lock Braking System | yes | yes |
| Central Locking | yes | yes |
| Power Door Locks | yes | yes |
| No of Airbags | yes | 2 |
| Driver Airbag | yes | yes |
| Passenger Airbag | yes | yes |
| Day & Night Rear View Mirror | yes | yes |
| Passenger Side Rear View Mirror | yes | yes |
| Rear Seat Belts | yes | yes |
| Seat Belt Warning | yes | yes |
| Door Ajar Warning | yes | yes |
| Adjustable Seats | yes | yes |
| Engine Immobilizer | yes | yes |
| Crash Sensor | yes | No |
| Engine Check Warning | yes | yes |
| EBD | yes | yes |
| Advance Safety Features | yes | Puncture Repair Kit,Corner Stability Control |
| Follow Me Home Headlamps | yes | yes |
| Rear Camera | yes | yes |
| Speed Sensing Auto Door Lock | yes | yes |
| Pretensioners & Force Limiter Seatbelts | yes | yes |
if we compare both the above car then we get a conculsion with respect to Mr. D.S. Pughazhyendhii needs that given below:
1. car is always passed all safety concern in which crash test rating is important, where see both are suv are but TATA punch get good rating then nexon. so in safety purpose the main aspect is clear with punch with most of same feature
TATA NEXON : 3 star crash rating
TATA punch : 5 star rating
2.kerb weight is major comparison in performance and efficiency percpective and its increase milage so in this term TATA punch has less weight so its also give good milage and vehicle performance so punch passed In efficency with same power.
3. IF we travel more in traffic city area then automatic cars are much better to drive and give good control in traffic congested area as well makes our driving easy in any situaution i prefer automatic above manual so punch is again good option.
4.The size of the nexon is much more than punch but height of the punch is more than nexon so its better to have good height more we prefer width and length.
5. ground clearance of nexon is large than punch so in this case we always prefer large ground clearance due to city road driving where we faced bumped and rough patches on road and also ground clearance give extra advantage in off roading and bad roads.
6. most of comparison are similar and little difference so i not compare them.
- so above overall points i will to suggest TATA punch adventure AMT rythm is best choice to buy a car for Mr. D.S. Pughazhyendhi in thier needs