Challenge

Benchmarking

BENCHMARKING

Benchmarking in the automotive industry basically means a structured comparison between similiar products, services or processes in some dimensions of performance. It is most beneficial in understanding where a product is lagging or over-achieving for that matter when compared to the standards in that particular segment.

Benchmarking can be carried out between :

  • Similiar processes in the same factory or service branch.
  • Different factories or service branch
  • Different competing organisations
  • Different sector using same products.

BENCHMARKING FOR 5 SEATER CARS FOR CUSTOMER

CUSTOMER REQUIREMENTS

  • Everyday commuting (High traffic area)
  • Long drives once a month
  • 5 seater with ample spacing
  • Budget 8 - 10 lakhs on road

CONCLUSION

  • Out of the 4 benchmarked cars, user defined criterias were used for elimination (highlighted in orange).
  • Since they were a family of 5, the cars without sufficient rear bench spacings were eliminated. Although the boy is 5 year old now and assuming they do not switch cars often, for future proofing cars with spacious cabins were selected- Nissan Magnite & Tata Nexon
  • Out these 2 cars, the safety ratings as well engine capacity was much better in Tata Nexon.
  • Therefore I would reccomend Tata Nexon as it can meet their current as well as future requirements.
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