Project 1

1- Strongly Satisfied

2- satisfied

3- Good

4- Not Satisfied

5- Very Bad

1. How would you like to rate the quality of product: 1 2 3 4 5(emojis will be given and same for all)
2. How’d you rate the service of our organization? 1 2 3 4 5
3. Are you satisfied by the service? 1 2 3 4 5
4. Was the delivery partner on time? 1 2 3 4 5
5. how would you rate our timeliness in supplying the product/service? 1 2 3 4 5
6. How’d you rate the communication by our team members? 1 2 3 4 5
7. Are you satisfied by our technical team? 1 2 3 4 5
8. Was our installing team on time? 1 2 3 4 5
9. are our documents satisfactory? 1 2 3 4 5
10. Are there all required papers available? 1 2 3 4 5
11. Was your query handled on time? 1 2 3 4 5
12. rate the behavior of the service provider? 1 2 3 4 5
13. Was our customer care service satisfactory? 1 2 3 4 5
14. rate the behavior of delivery partner ? 1 2 3 4 5
15. Is behavior of our team member good? 1 2 3 4 5
16. How’d you rate our behavior of receptionist? 1 2 3 4 5
17. how would you rate our timeliness in responding to your issue? 1 2 3 4 5
18. Are you happy with our product/services? 1 2 3 4 5
19. Would you refer to you family, friends, relatives, or other companies? 1 2 3 4 5
20. what rating would you like to give to our packaging and designing of the product? 1 2 3 4 5
21. Will you like to buy our product again in future/or take service? 1 2 3 4 5
22. what did you like best about our organization?
23. would you like to share your experience of shopping in our firm with us?
24. if you have to give one advice to us, what would it be?
25. would you like us to add something in our service/product?

The obtained feedback will be arranged in excel sheet and by analysing the data, graph will be made. That will help to know how satisfied are the customers by the product and service offered.