Benchmarking
BENCHMARKING:-
Benchmarking is the process of measuring the performance of a company's products, services, or processes against what is considered the best in the industry, the "best in class," of another business. The point of benchmarking is to identify internal opportunities for improvement. By studying top-performing companies, deconstructing what makes that top performance possible, and then comparing those processes to how your business operates, you can implement changes that will lead to significant improvements.This may mean changing product features to more closely match a competitor's offering, or changing the scope of services you offer, or installing a new customer relationship management (CRM) system to enable more personalized communications with customerThere are two basic types of improvement opportunities: continuous and dramatic. Continuous improvement is incremental, involving only small adjustments to make large-scale progress. Dramatic improvement can only be achieved by redesigning the entire internal work process.
REQUIREMENT:-
Benchmark with presently available cars in the market for the following case.
Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.
Note: Pughazhyendhii is fond of big cars
Acc to my view
I would suggest Diesel Engine Vehicle, SUVs and Sedans is preferrable because running of car is at least 1000km in month so diesel car will be justified.
Suggested Cars:-
- Tata Nexon
- Hyundai Venue
- Maruti Suzuki Vitara Brezza
- Ford Eco Sport
TATA NEXON:-

PROS:-
1.Powerful And Torquey Petrol And Diesel Engine Options
2.Good Road Presence And Ground Clearance
3.Best in class safety package
CONS:-
1.Quality of plastics inside the cabin
2.Lazy infotainment
3.Bit of a rough ride
SPECIFICATION:-
|
MODELS / SPECIFICATIONS |
TATA NEXON |
|
ARAI Mileage |
21.5 kmpl |
|
Engine Displacement (cc) |
1497 |
|
Max Torque (nm@rpm) |
260Nm@1500-2750rpm |
|
Transmission Type |
Automatic |
|
Fuel Tank Capacity |
44 |
|
Max Power (bhp@rpm) |
108.5bhp@4000rpm |
|
Seating Capacity |
5 |
|
Boot Space (Litres) |
350 |
|
Body Type |
SUV |
|
Safety |
16.06/17 |
HYUNDAI VENUE:-

PROS:-
1.Convenience of driving on offer
2.Three different engine options
3.Feature loaded
CONS:-
1.Not as big as competitors
2.There is no diesel automatic on offer
3.1.2 Petrol is weak on punch.
|
MODELS / SPECIFICATIONS |
HYUNDAI VENUE |
|
ARAI Mileage |
18.14kmpl |
|
Engine Displacement (cc) |
998 |
|
Max Torque (nm@rpm) |
171.6Nm@1500-4000rpm |
|
Transmission Type |
Automatic |
|
Fuel Tank Capacity |
45 |
|
Max Power (bhp@rpm) |
118.35bhp@6000rpm |
|
Seating Capacity |
5 |
|
Boot Space (Litres) |
350 |
|
Body Type |
SUV |
|
Safety |
4 stars NCAP rating |
SUZUKI VITARA BREEZA:-

PROS:-
1.Efficient 1.5 petrol
2.Good value for money
3.Neutral ride, easy to drive
CONS:-
1.Now there is no diesel option
2.Competitors offer more space
3.The design is not as attractive as before
|
MODELS / SPECIFICATIONS |
MARUTI SUZUKI VITARA BREZZA |
|
ARAI Mileage |
18.76kmpl |
|
Engine Displacement (cc) |
1462 |
|
Max Torque (nm@rpm) |
138Nm@4400rpm |
|
Transmission Type |
Automatic |
|
Fuel Tank Capacity |
48 |
|
Max Power (bhp@rpm) |
103.26bhp@6000rpm |
|
Seating Capacity |
5 |
|
Boot Space (Litres) |
328 |
|
Body Type |
SUV |
|
Safety |
12.51/17 |
FOR ECO SPORT:-

PROS:-
1.Build quality
2.Powerful and responsive engines
3.Driving Dynamics
4.A long list of safety features
CONS:-
1.Seems dated
2.Stiff suspension setup
3.Narrow second row
4.A thick A-pillar causes a blind spot
|
MODELS / SPECIFICATIONS |
FORD ECO SPORT |
|
ARAI Mileage |
21.7kmpl |
|
Engine Displacement (cc) |
1498 |
|
Max Torque (nm@rpm) |
215Nm@1750-2500rpm |
|
Transmission Type |
Manual |
|
Fuel Tank Capacity |
52 |
|
Max Power (bhp@rpm) |
98.63bhp@3750rpm |
|
Seating Capacity |
5 |
|
Boot Space (Litres) |
352 |
|
Body Type |
SUV |
|
Safety |
4 stars NCAP rating |
CONCLUSION:-
I would suggest Tata Nexon for Mr. DS Pughazendhi family, Nexon is an excellent offering which is the safest car in its segment. It is also a value for money product with class leading features.