Challenge

Benchmarking

Benchmarking:

Benchmarking is a process of measuring the performance of a company's products, services, or processes against those of another business considered to be the best in the industry.

In order to benchmark anything, you need to have quantitative data available to study. That means breaking down internal processes to calculate performance metrics. Quantify everything, because only quantifiable information can be accurately compared.

CASE

Mr. D.S. Pughazhyendhii is a married man who lives in Bangalore which is a highly crowded city. His Family comprises five members including his wife, five-year-old boy, his father, and his mother. He visits his native place Madurai which is 500kms away from Bangalore once in a month. Also, he will be using his car to commute to his office. His budget falls between 8 to 10 lakhs on road. Please suggest to him with options so that he will buy a good car for his family.

Note: Pughazhyendhii is fond of big cars

REPORT

The above case of Mr. Pughazhyendhii leads to following filters. They are

  • The number of commuters is five including a child and hence the vehicle should be spacious with enough leg room
  • He uses his car for Daily office commute and a monthly trip to his native .This would give a total estimate of more than 2500km/month and 20000km/year.
  • The budget is from 8-10 Lakhs and he is also fond of big cars
  • Considering the long run of the vehicle the viable option would be Diesel variant which helps to save fuel costs and other upfront maintenance and also has better mileage.
  • In a crowded city like Bengaluru Automatic Gear transmission would be best suited but due to budget constraints and fuel efficiency Manual Transmission is preferred

Based on these requirements a detailed benchmarking is done to compare the specifications, advantages and other considerable parameters

MAKE KIA SONET RENAULT KIGER NISSIAN MAGNITE TATA PUNCH
VARIANT HTK 1.2` RXE MT XE PURE MT
ENGINE FUEL TYPE PETROL PETROL PETROL PETROL
ENGINE 1197 cc, 4 Cylinders Inline, 4 Valves/Cylinder, DOHC 999 cc, 3 Cylinders Inline, 4 Valves/Cylinder, DOHC 999 cc, 3 Cylinders Inline, 4 Valves/Cylinder, DOHC 1199 cc, 3 Cylinders Inline, 4 Valves/Cylinder, SOHC
MAX.ENGINE POWER 82 bhp @ 6000 rpm 71 bhp @ 6250 rpm 71 bhp @ 6250 rpm 84 bhp @ 6000 rpm
MAX TORQUE POWER 115 Nm @ 4200 rpm 96 Nm @ 3500 rpm 96 Nm @ 3500 rpm 113 Nm @ 3300 rpm
EMISSION STANDARD BS6 BS6 BS6 BS6
DRIVE RANGE(KM) 828 767 750 702
DIMENSION WHEEL BASE 2500 2500 2500 2500
GROUND CLEARANCE 205 205 205 187
BOOT CAPACITY(LRS) 392 405 336 366
FUEL ECONOMY MILAGE(ARAI)KMPL 18.4 19.1 18.7 18.9
TANK CAPACTY 828 767 750 702
SAFETY NCAP RATING 5 star 4 STAR GLOBAL NCAP 4 STAR ASEAN NCAP 5 STAR GLOBAL NCAP
AIRBAGS 4 Airbags (Driver, Front Passenger, Driver Side, Front Passenger Side) 2 Airbags (Driver, Front Passenger) 2 Airbags (Driver, Front Passenger) 2 Airbags (Driver, Front Passenger)
TPMS YES NO NO

NO

Comparison performance of the car models

Performance:

Among all of above based on the above parameters regarding tank capacity, Mileage, long travel and engine performance kia sonet is best among all of the other products

INTERIOR

The stylish interior Features like seat adjustment ,cup holder provisions.,rear ac makes kia so et better.

The stylish instrument cluster digitallly electronic trip meters.,distance to empty indication.,average speed.,low fuel warning makes it better

Safety.,

With all common safety features with increased air bag kia sonet is considered as better

Results

KIA SONET is better model suited to Pughazhyendhii based on the benchmarking report done above. It offers much better stability in performance and spacious compared to other model and falls under the budget of 10 lakhs with top spec model. Hyundai Venue also provides better features but lags Nexon on the Rear Passenger comfort along with XUV and Eco Sport.

CONCLUSION

Thus a detailed benchmarking is done and car model is proposed based on the reports for this case

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