1. Benchmarking
Benchmarking involves a structured comparison between similar products, services or processes on some dimensions of performance. For example it can be used to compare the availability and delivery of features in a product and in this form often provides the basis of consumer tests and reviews. These look at products and services and provide recommendations based on which is best or some form of ranking amongst competitors.
It is particularly useful when comparing not only performance but also practice –in other words what do the different organizations do to enable that performance to be delivered? And applied in this way it is a powerful tool in process innovation sine studying how the ‘best’ achieve their performance can provide powerful clues for changing the way processes operate. Process benchmarking of this kind can operate at several levels:
• Between similar processes in the same factory or service branch
• Between different factories or service branches
• Between different competing organizations
• Between different sectors using the same process
3. Compairison of four cars:
Tata Tiago EV
| Engine & Transmission |
| Engine Type |
Permanent Magnet Synchronous Motor paired to High energy density Lithium-ion battery pack |
| Fuel Type |
Electric |
| Max Motor Performance |
60 bhp 110 Nm |
| Driving Range |
250 |
| Mileage (ARAI) |
250 km/full charge |
| Transmission Type |
Automatic |
| No of gears |
1 Gears |
| Emission Standard |
BS 6 |
| Battery |
19.2 kWh, Lithium Ion,Battery Placed Under Rear Seats |
| Electric Motor |
1 Permanent magnet synchronous Placed At Front Axle |
| Drivetrain |
FWD |
| Engine Start/Stop button |
Regenerative Braking, Pure Electric Driving Mode |
| Dimensions & Weight |
| Length |
3769 mm |
| Width |
1677 mm |
| Height |
1536 mm |
| Wheel Base |
2400 mm |
| Capacity |
| Doors |
5 Doors |
| Seating Capacity |
5 Persons |
| No. of Seating Rows |
2 Rows |
| Boot Space |
240 litres |
| Suspensions, Brakes & Steering |
| Front Brake Type |
Disc |
| Rear Brake Type |
Drum |
| Min Turning Radius |
5.1 metres |
| Steering Type |
Power assisted (Electric) |
| Wheels |
Steel Rims |
| Spare Wheel |
Steel |
| Tyre Size Front |
175 / 65 R14 |
| Tyre Size Rear |
175 / 65 R14 |
| Wheel Size |
14 inches |
The Car is sutiable for customer specified requirements and budget price is 8.49lakhs. Runs in battery also which give 315km in full charge.
Maruti Suzuki Brezza
| Engine & Transmission |
| Engine Type |
K15C Smart Hybrid |
| Displacement |
1462 cc |
| Cylinders |
Inline |
| Valves |
DOHC |
| Fuel Type |
Petrol |
| Max Power (BHP) |
102 bhp @ 6000 rpm |
| Max Torque (NM) |
136.8 Nm @ 4400 rpm |
| Mileage (ARAI) |
20.1 kmpl |
| Transmission Type |
Manual |
| No of gears |
5 Gears |
| Emission Standard |
BS 6 |
| Drivetrain |
FWD |
| Engine Start/Stop button |
Regenerative Braking, Idle Start/Stop |
| Dimensions & Weight |
| Length |
3995 mm |
| Width |
1790 mm |
| Height |
1685 mm |
| Wheel Base |
2500 mm |
| Capacity |
| Doors |
5 Doors |
| Seating Capacity |
5 Persons |
| No. of Seating Rows |
2 Rows |
| Boot Space |
328 litres |
| Suspensions, Brakes & Steering |
| Front Brake Type |
Ventilated Disc |
| Rear Brake Type |
Drum |
| Steering Type |
Power assisted (Electric) |
| Wheels |
Steel Rims |
| Tyre Size Front |
215 / 60 R16 |
| Tyre Size Rear |
216 / 60 R16 |
| Wheel Size |
215 / 60 R16 inches |
The car has a boot space of 328 more than tata hand wheel size is also better safety is better than tata witch ventilated front disc brakes. It is apetrol driven hybrid car. Price is 9.47 lakhs. Millage is not appropiate.
| Engine & Transmission |
| Engine Type |
1.2 Kappa |
| Displacement |
1197 cc |
| Cylinders |
4 Cylinders Inline |
| Valves |
4 Valves/Cylinder, DOHC |
| Fuel Type |
Petrol |
| Max Power (BHP) |
82 bhp @ 6000 rpm |
| Max Torque (NM) |
113.8 Nm @ 4000 rpm |
| Driving Range |
789 |
| Mileage (ARAI) |
17.52 kmpl |
| Transmission Type |
Manual |
| No of gears |
5 Gears |
| Emission Standard |
BS 6 |
| Battery |
Not Applicable |
| Drivetrain |
FWD |
| Dimensions & Weight |
| Length |
3995 mm |
| Width |
1770 mm |
| Height |
1617 mm |
| Wheel Base |
2500 mm |
| Ground Clearance |
195 mm |
| Capacity |
| Doors |
5 Doors |
| Seating Capacity |
5 Persons |
| No. of Seating Rows |
2 Rows |
| Boot Space |
350 litres |
| Fuel Tank Capacity |
45 litres |
| Suspensions, Brakes & Steering |
| Front Brake Type |
Disc |
| Rear Brake Type |
Drum |
| Steering Type |
Power assisted (Electric) |
| Wheels |
Steel Rims |
| Spare Wheel |
Steel |
| Tyre Size Front |
195 / 65 R15 |
| Tyre Size Rear |
195 / 65 R15 |
| Wheel Size |
15 inches |
The car is petrol car boot space is 350, but millage is not good. Price is lesser than other two.
Maruti Suzuki Ertiga
| Engine & Transmission |
| Engine Type |
K 15 Smart Hybrid |
| Displacement |
1462 cc |
| Cylinders |
4 Cylinders Inline |
| Valves |
4 Valves/Cylinder, DOHC |
| Fuel Type |
Petrol |
| Max Power (BHP) |
102 bhp @ 6000 rpm |
| Max Torque (NM) |
136.8 Nm @ 4400 rpm |
| Driving Range |
923 |
| Mileage (ARAI) |
20.51 kmpl |
| Transmission Type |
Manual |
| No of gears |
5 Gears |
| Emission Standard |
BS 6 |
| Battery |
Lithium Ion |
| Drivetrain |
FWD |
| Engine Start/Stop button |
Regenerative Braking, Idle Start/Stop |
| Dimensions & Weight |
| Length |
4395 mm |
| Width |
1735 mm |
| Height |
1690 mm |
| Wheel Base |
2740 mm |
| Capacity |
| Doors |
5 Doors |
| Seating Capacity |
7 Persons |
| No. of Seating Rows |
3 Rows |
| Fuel Tank Capacity |
45 litres |
| Suspensions, Brakes & Steering |
| Front Brake Type |
Ventilated Disc |
| Rear Brake Type |
Drum |
| Min Turning Radius |
5.2 metres |
| Steering Type |
Power assisted (Electric) |
| Wheels |
Steel Rims |
| Tyre Size Front |
185 / 65 R15 |
| Tyre Size Rear |
185 / 65 R15 |
| Wheel Size |
15 inches |
This is the best car as per customer requiremets because it is having a hybrid engine, including more persons to accomodate. It is a multi utility veihcle with a millage of 20.51. With a good safety feature and price is within the budget of the customer 8.35lakhs.
4. Reason for Maruti Suzuki Ertiga
Things We Like
- Comfortable 7-seater family car
- Lots of practical storage
- High fuel efficiency
- Available with CNG as well
- Facelift gets a proper 6-speed automatic transmission
- More safety features like 4-airbags introduced
Things We Don't Like
- No diesel engine option
- Boot space behind third row is limited
- Missing premium features like a sunroof and digital instrument cluster