Benchmarking

What is Benchmarking?

Benchmarking is a procedure of measuring the performance of any company’s products, services against those of another company’s considered to be the best in the industry. The main thought of benchmarking is to identify opportunities for improvement. By studying companies with superior performance, tackle down what makes superior performance possible, and then comparing those services to how your business operates, you can implement changes that will result in significant improvements.

Steps in Benchmarking

Benchmarking is a simple, five-step process:

• Pick a product, service, or internal department to benchmark.
• Determine which best companies you should benchmark against which organizations you will compare your business.
• Collect information on their internal performance, or metrics.
• Compare the information from both companies to identify gaps in your company’s performance.
• Adopt the processes and policies in place within the best performers.

Example:

Medical settings collect benchmarking data about their patients, including waiting times, the quality of care, recovery times, and patient satisfaction. These data can be collected internally to establish the rate of progress in each area, and the results can also be compared to those of similar medical organizations to assess their position in the wider landscape.

There are 4 cars Mr. D.S. Pughazhyendhii can buy within 8 to 10 lakh budget are as follows:

1)Hyundai Venue

Rating-4.5(Recommended)

The Venue is one more example of Hyundai touching all the correct notes. It is a compact family SUV. It is given by refined engine options and has a comfortable cabin that’s well stocked with features. The Hyundai Venue is powered by a 1 litre turbocharged GDI (gasoline direct injection) engine which produces 120 PS of peak power and around 180 Nm of torque. The price range starts from 8.17 lakhs which is with low variants.

Good Aspects

• classy connectivity features.
• Quality interiors coupled with long features list.
• Great Engine Performance.

Bad Aspects

• Cabin space is quite less.
• 1.2-litre petrol only available in entry-level trims.
• Top-spec variants are too expensive.

Mileage

ARAI:18.27kmpl.

City:13-15kmpl.

Highway:18-20kmpl.

2)Tata Nexon

Rating-4.3

The Nexon is Tata’s sub-four-meter compact SUV. Tata Nexon is available across eight levels with BS6 compliant powertrain and added equipment. The compact SUV is available with fresh cosmetic design changes and it has received a first major update since it was first launched in September 2017. The Tata Nexon is powered by BS6 compliant versions of the 1.2-litre turbocharged petrol engine and the 1.5-litre diesel engine. Transmission options include the old six-speed manual gearbox and an AMT unit. Available across a wide price range in7.30 lakhs onward.

Good Aspects

• New styling makes the new Nexon look upmarket.
• Five Star G-NCAP safety rating.
• BS6 compliant powertrain.

Bad Aspects

• Quality of interior.
• The petrol engine lacks low-speed power.

Mileage

ARAI:17-22kmpl.

City:14-17kmpl.

Highway:18-23kmpl.

3)Maruti Suzuki Vitara Brezza

Rating-4

Vitara Brezza is strong, masculine with raised stance and dynamic styling brings style and glamour to India's SUV landscape. Using the acclaimed DDiS 200 engine and multiple innovative technologies such as intelligent battery management, Vitara Brezza stands tall on the promise of fuel efficiency and value for the customer. An interesting bit is that the Maruti Vitara Brezza features a diesel engine only. The compact SUV from Maruti Suzuki sports a Fiat-sourced 1.3-litre Multijet diesel engine that outputs a maximum power of 90 PS along with a peak torque of 200 Nm. The price range starts from 8.87 lakhs which is with low variants.

Good Aspects

• High seating.
• Easy Light controls.
• Maruti’s vast service network.

Bad Aspects

• No diesel engine option.
• Petrol motor gets noisy post 2,500rpm.

Mileage

ARAI:17.03kmpl.

City:15kmpl.

Highway:19kmpl.

4)Mahindra XUV300

Rating-4.4

Mahindra's premium sub-4-meter compact SUV ticks all the right boxes. It looks great and has plenty of features and a strong diesel engine. It may not have the best interior fit and finish and the top-end variants may be pricey, but the XUV300 is an impressive product. Mahindra’s XUV300 is an impressive car for more than one reason. For starters, it was already a global product. And now Mahindra is offering it with an automatic option. An automatic option is always good, but what Mahindra is providing along with it is an AMT gearbox. The price range starts from 10 lakhs which is with low variants.

Good Aspects

• Powerful diesel engine.
• AMT is among the best in its class.
• Comfortable ride.

Bad Aspects

• The top-end variant is costly.
• Interior fit and finish not the best.
• Looks disproportionate in profile.

Mileage

ARAI:17-20kmpl.

City:15kmpl.

Highway:20-21kmpl.