Challenge

Benchmarking

Benchmarking involves a structured comparison between similar products,services or processes on some dimensions of performance. For example it can be used to compare the availability and delivery of features in a product and in this form often provides the basis of consumer tests and reviews. These look at products and services and provide recommendations based on which is best or some form of ranking amongst competitors.

It is particularly useful when comparing not only performance but also practice – in other words what do the different organizations do to enable that performance to be delivered? And applied in this way it is a powerful tool in process innovation sin e studying how the ‘best’ achieve their performance can provide powerful clues for changing the way processes operate. Process benchmarking of this kind can operate at several levels:


• Between similar processes in the same factory or service branch
• Between different factories or service branches
• Between different competing organizations
• Between different sectors using the same process.

RECOMMENDED CARS:

FORD ECOSPORT vs MARUTI SUZUKI ERTIGA vs MARUTI SUZUKI BALENO vs RENAULT TRIBER vs KIA CARENS

FORD ECOSPORT

PROS:-

  • BUILD QUALITY
  • PERFORMANCE
  • HANDELING AND DYNAMICS

CONS:-

  • LACK OF AUTHORIZED SERVICE CENTERS
  • MAINTAINANCE COST

MARUTI SUZUKI ERTIGA

PROS:-

  • MAINTAINANCE COST
  • FUEL EFFICIENCY
  • MULTIPLE SERVICE STATIONS

CONS:-

  • BUILD QUALITY
  • SAFETY
  • TECHNOLOGY

MARUTI SUZUKI BALENO

PROS:-

  • MAINTAINANCE COST
  • EXCELLENT SERVICE SUPPORT
  • FUEL EFFICIENCY
  • PRACTICALITY

CONS:-

  • SAFETY AND BUILD QUALITY

RENAULT TRIBER

PROS:-

  • SPACE AND PRACTICALITY

CONS:-

  • SERVICE
  • BUILD AND SAFETY
  • TECHNOLOGY
  • PERFORMANCE

KIA CARENS

PROS:-

  • BEST IN CLASS SAFETY AND TECHNOLOGY
  • PERFORMANCE
  • BUILD QUALITY
  • PRACTICALITY AND COMFORT

CONS:-

  • MILD DELAYS AT SERVICE STATIONS

CONCLUTION:

In my openion the KIA CARENS is the best suited car for Mr. D.S. Pughazhyendhii and his family, its the alrouder in our comparission today, it ticks all the boxes with best in class technology,safety and good performance. The RENAULT TRIBER on the other hand is the car i would'nt recommend, its does serve the purpose by comfortably carring 5-6 passengers, but still lacks in a lot of other aspects.

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