Benchmarking

Aim:

Benchmarking :-

Benchmarking is a process of measuring the performance of a company’s products, services, or processes against those of another business

considered to be the best in the industry, “best in class.” The point of benchmarking is to identify internal opportunities for improvement. By

studying companies with superior performance, breaking down what makes such superior performance possible, and then comparing those

processes to how your business operates, you can implement changes that will yield significant improvements.

That might mean tweaking a product’s features to more closely match a competitor’s offering, or changing the scope of services you offer, or

installing a new customer relationship management (CRM) system to enable more personalized communications with customers.

There are two basic kinds of improvement opportunities: continuous and dramatic. Continuous improvement is incremental, involving only

small adjustments to reap sizeable advances. Dramatic improvement can only come about through reengineering the whole internal work

process.

Process benchmarking of this kind can operate at several levels:

Between similar processes in the same factory or service branch

Between different factories or service branches

Between different competing organizations

Between different sectors using the same process

Step-by-Step Benchmarking :

Benchmarking is a simple, but detailed, five-step process:

Choose a product, service, or internal department to benchmark.

Determine which best-in-class companies you should benchmark against, which organizations you’ll compare your business to.

Gather information on their internal performance, or metrics.

Compare the data from both organizations to identify gaps in your company’s performance.

Adopt the processes and policies in place within the best-in-class performers.

Benchmarking will point out what changes will make the most difference, but it’s up to you to actually put them in place.

In order to benchmark anything, you need to have quantitative data available to study. That means breaking down internal processes to

calculate performance metrics. Quantify everything, because only quantifiable information can be accurately compared.

Benifits:

In addition to helping companies become more efficient and profitable, benchmarking has other benefits, too, such as:

Improving employee understanding of cost structures and internal processes

Encouraging team-building and cooperation in the interests of becoming more competitive

Enhancing familiarity with key performance metrics and opportunities for improvement company-wide

In essence, benchmarking helps employees understand how one small piece of a company’s processes or products can be the key to major

success, just as one employee’s contributions can lead to a big win.

Requirement:

Benchmark with presently available cars in the market for the following case.

The vehicle benchmarking program considers 10 main attributes scoring up to 815 single criteria. The 10 main attributes are as follows:

Performance

Driveability

Advanced Driver Assistance Systems (ADAS)

Sound / NVH

RDE: CO2 / Real life fuel consumption

Pollutant emissions

Friction

Thermal, energy management

Vehicle dynamics, handling

Ride Comfort

Suitable cars :

Maruti Suzuki Vitara Brezza

Skoda rapid TSI

Tata Nexon

Mahindra XUV 300

Basic characteristics of cars:

Good seating arrangement.

Safety.

BS6 Engine used.

Good Mileage.

Good Interiors.

Lightweight Car body.

Specifications of cars

Model and Specifications

Model (All are base models) Maruti Suzuki Vitara Brezza Hyundai Venue Tata Nexon Mahindra XUV 300

Engine 1462 cc, 4 Cylinders Inline, 4 Valves/Cylinder, DOHC 1197 cc, 4 Cylinders Inline, 4 Valves/Cylinder, DOHC 1199 cc, 3 Cylinders Inline, 2 Valves/Cylinder, SOHC 1197 cc, 3 Cylinders Inline, 4 Valves/Cylinder, DOHC

Engine Type K15B 1.2 l Kappa 1.2L 1.2

Fuel Type Petrol Petrol Petrol Petrol

Max Power (bhp@rpm) 103 bhp @ 6000 rpm 82 bhp @ 6000 rpm 118 bhp @ 5500 rpm 109 bhp @ 5000 rpm

Max Torque (Nm@rpm) 138 Nm @ 4400 rpm 114 Nm @ 4000 rpm 170 Nm @ 1750 rpm 200 Nm @ 2000 rpm

Mileage (ARAI) (kmpl) 17.03 17.52 17.4 17

Driving Range (Km) 817.44 788 765.6 714

Drivetrain FWD FWD FWD FWD

Transmission Manual - 5 Gears Manual - 5 Gears Manual - 6 Gears Manual - 6 Gears

Emission Standard BS 6 BS 6 BS 6 BS 6

Seating Capacity 5 5 5 5

Safety 4 Star 4 Star 5 Star 5 Star

Pros

High seating, easy to drive

Peace of mind ownership

Popular compact SUV

Quality interiors

Lots of powertrain options

Features list

Upmarket looks, Five-star G-NCAP safety

Spacious cabin compared to rivals

Easy to drive and live with

Powerful motors

AMT is among the best in its class

Comfortable ride quality

Cons

Unexciting engine response and exterior design

Firm slow-speed ride

Ordinary fit and finish

Cabin space isn’t generous

1.2-litre petrol only available in entry-level trims

Top-spec variants are costly

Interior quality

Motor's low-end grunt

Infotainment screen not as good as rivals

Top-end variants are pricey

Interior fit and finish is not the best

Looks disproportionate

Images

Conclusion :-

I would suggest Tata Nexon for Mr.D.S.Pughazhyendhii because of the Five star G-NCAP Safety and it has more power (BHP),BS6 Complaint and spacious cabin compared to rivals.

Over all it has good performance