Challenge

Benchmarking

SSushil Patil10 Jul 2022

AUTOMOTIVE BENCHMARKING

Benchmarking involves a structured comparison between similar products,
services or processes on some dimensions of performance. For example it can be
used to compare the availability and delivery of features in a product and in this
form often provides the basis of consumer tests and reviews. These look at
products and services and provide recommendations based on which is best or
some form of ranking amongst competitors.
It is particularly useful when comparing not only performance but also practice –
in other words what do the different organizations do to enable that
performance to be delivered? And applied in this way it is a powerful tool in
process innovation sin e studying how the ‘best’ achieve their performance can
provide powerful clues for changing the way processes operate. Process
benchmarking of this kind can operate at several levels:
• Between similar processes in the same factory or service branch
• Between different factories or service branches
• Between different competing organizations
• Between different sectors using the same process

REPORT

The above case of Mr. Pughazhyendhii leads to following filters. They are

The number five members in his family including a child and hence the vehicle should be spacious and with enough leg room
He uses his car for Daily office commute and a monthly trip to his native .This would give a total estimate of more than 2500km/month and 20000km/year.
The budget is from 8-10 Lakhs and he is also fond of big cars
Based on these underpinning factors the suggestion would be a choice of SUV Vehicle and
Considering the long run of the vehicle the viable option would be Diesel variant which helps to save fuel costs and other upfront maintenance and also has better mileage.
In a crowded city like Bengaluru Automatic Gear transmission would be best suited but due to budget constraints and fuel efficiency Manual Transmission is preferred

Based on these requirements a detailed benchmarking is done to compare the specifications, advantages and other considerable parameters

Comparison Parameters of the Car Models

PERFORMANCE

Maxindra XUV and Ford EcoSport are the front runners but TATA Nexon offers much stable performance both on the city traffic and highway with multi drive modes.
Tata Nexon has Linear Power Delivery system and has better Engine power and torque only faling behind Maxindra XUV.
The Reported ARAI Mileage shows Venue and Nexon are far better and Mahindra falls behind because of its power to weight ratio.

INTERIOR

TATA Nexon is the best among the group because of its spacious Cabin Interior with more Leg room for the rear passengers and suits best for the family drive by giving best seating for the fifth passenger.
The Glove Box and Rear HVAC Vent are the standout features of TATA NEXON and also has improved sunvision and Instrument Panel Clusters with added utiliy holders along the side doors.
Nexon's Infotainment touch screen has sub par performance compared to Ford Ecosport and Hyundai Venue.
Maxindra XUV has a better Plastic Interior trim quality and Dual tone variant of Hyundai Venue and material looks better whereas the Quality of XM variant Nexon is not superior compared to other models
The Blue link connectivity App with smarphone from Hyundai Venue gives additional scoring for Venue among others

EXTERIOR

TATA Nexon is a standout in this category and offers the maximum bootspace of 350 litres falling just behind EcoSport but Nexon provide way better ground clearence of 209mm which will be well suited for the Indian Roads
The Facelift, Headlight and Tail Light are stylish in NEXON and gives a land rover discovery like front with beefy and bulky front end.
The Lagged out ABC Pillars of TATA NEXON offers better head room among the other models.

SAFETY and COMFORT

Almost all the models has same safety features of Dual Airbags, ABS with EBD, parking sensors, corner stability control but NEXON offers Dead pedal which comes very handy in the case of Pughazhyendhii for his frequent long drive.
Apart from that Automatic Rain Sensing Wipers, Tyre pressure monitoring system are available in TATA NEXON 1.5XM within the price range
TATA Nexon is the first Indian Model to recieve 5star NCAP Rating for its safety and crash test. Mahindra XUV also has a 5 star rating

1) NCAP Report

The Fortified Cabin with High strength steel structure absorbs impact and protects the passengers duing unfostunate collision

2) HSS of TATA Nexon

VERDICT

TATA Nexon 1.5 XM is better model suited to Pughazhyendhii based on the benchmarking report done above. It offers much better stability in performance and spacious compared to other model and falls under the budget of 10 lakhs with top spec model. Hyundai Venue also provides better features but lags Nexon on the Rear Passenger comfort along with XUV and Eco Sport.